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Big shout out to Vipin! This guy is an absolute dream to work with! I can highly recommend this Advanced PreOrder app.
I compared this app to 5 or 6 others in the Shopify App marketplace, and this one seemed to tick most of the boxes - so I gave it a go. It was excellent out of the box, but thanks to Vipin's great work the functionality has got better and better!
Product: 10/10
Service: 11/10
Keep up the awesome work, Vipin and team! :)
Andy
Red Candy Director
Thank you so much for the amazing review!
Looking forward to great pre-order sales for your business.
Best Regards
Shine Dezign Infonet Team
First day of using this app. So far it has been great. I had a couple of issues setting it up but the support team jumped straight onto it with 30 minutes and had it fixed and running.
Easily the absolute best pre-order and initial payment app on the store. I moved from a different pre-order app and Advanced PreOrder is just perfect. It does everything so well, constantly adding new features and the support is amazing. Also want to thank Vipin for his fantastic support. Has always answered my questions and helped with any support queries so quickly and efficiently. Honestly, the absolute best app for pre-orders. No need to look at another app.
These guys are super amazing, really responsive on support and helping me- after installing a couple of apps this is 100% the best choice
This pre-order app is very useful for partial payments and allow them to pay their remaining balance once your product are ready. The customer support is extremely reactive and friendly. I would recommend 100%.
Muy buena app, el PreOrder funciona muy bien.
El soporte técnico fue de gran ayuda, muy oportunos y útiles en su tiempo de respuesta
Seems like it would be great if all you were doing was pre-orders. Using it with any type of discount doesn't work at all so it fails for my needs. Support says it works fine with coupon codes (and automatic discounts aren't supported) but on entering a discount code, app reports discount is invalid.
Thanks for your feedback. Every comment is really valuable to us.
As we have explained in the previous email, that we are not sure of another third party discount app's compatiblity with us. They operate in accordance with their strategies. We have added every possible option in our app, As API has many limitations, but we also try to work out of box.
Additionally, we stated the compatibility of the app with partial payment coupons in the global settings of the app.
Our staff is always glad to assist merchants with app setup and activation. Every message, email, and support request will receive a prompt response from us. Throughout business hours, we are accessible 12 hours a day. Shine Dezign Infonet has more than 250 five-star reviews, which I think shows how dedicated our support staff is. Whether it's a free app or a paid one, we are always delighted to offer assistance.
Sometimes things just don't go as expected (especially compatiblity with another third party apps) but I think we deserve a chance to help you to rectify the problem you had and provide you with a great service.
As you're an entrepreneur yourself, I hope this resonates and you will consider using Advanced PreOrder(Partial Pay) for your business.
Best Regards.
APP DEVELOPER REFUSED REFUND!!! BEWARE!!! - Had lots of issues with the app not working from the install. App Support was only able to solve a few issues... this product is half baked. - Issues with badge covering navigation menu, also covering product names in mobile, and covers functions of the cart tray
- Does not work with Shopify Cart Tray
- Does not respect the requirement for Customer checking the box for Terms and Conditions
- Missing Cart Images, App developer blamed Shopify Draft Order API for not allowing them to get the images
- Incorrect text (vendor sku instead of product name) shown next to the Item in the shopping cart due when using the app
- Does not work when adding more than one item to the cart, especially if the other item is not a preorder item
Hi Triton Bikes,
As per your query and feedback regarding the refund, we would like to notify you of that. Our App does work with the Shopify Cart Tray, however, certain modifications are required to make it compatible with the existing Cart tray. Shopify does not provide product image API, for custom draft order, that’s the reason we can’t make the images visible on the checkout page.
At Shine Dezign Infonet, we pride ourselves in delivering outstanding and amazing results for our clients, for which we are even recognized by Shopify itself, along with thousands of happy and highly satisfied clients.
Thanks, and Best Regards
Shine Dezign Infonet Team.
A very effective app, I use it for pre-orders and receiving partial payments for products that are on the way to the warehouse.
Excellent customer service before and after purchase.
I wanted to use this app because of is ability to take deposits on pre-orders, I haven't been able to find another that does. I never got as far as testing that part out. I had two main problems, firstly, the app resets "Continue Selling When Out Of Stock" on products, so if you are drop shipping anything, you can't sell when you have 0 stock. The second issue was page load speed, according to Lighthouse the app was adding a second to product page load times! This could possibly be a clash with another of the apps I use, but I'd suggest you keep an eye on it. Otherwise, bulk edit were limited, even on the paid version, and didn't always "stick". The app seemed a bit buggy, especially compared to others I've tried. On the upside, the developers were quick to respond, even on the first of January. **11th Feb - Update to this review of 12th Jan & downgrade from 2 to 1 star**
I installed and removed the app well within the 3-day trial period. When I uninstalled the app, I emailed support who confirmed I wouldn't be charged. I *was* charged, and $22.99, not the $17.99 the package I trialled cost. I emailed the developers who kept asking me to remove the update review and told me they would have to contact management to authorize the refund. I'm quite sure they had no intention of giving me back the money they wrongly charged me without me giving them a good review. Eventually I gave up and contacted Shopify support who were excellent and got the refund for me. Even after all this the developers asked me to remove the review which I think is a fair representation of my experience.