整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
编辑时间:2024年4月20日

I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it.

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After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional.
No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.

Asmus Collectible
台湾
2年多 人在使用应用
2022年2月8日

By far the best customer service out there!!! The app works great and is easy to set up. Had to contact support and the response time was amazingly less than 1 hour! They were very helpful and fix the issue quickly. Highly recommend!

Impact Windows Center
美国
2年多 人在使用应用
2023年3月7日

Customer service is great , any issue they are there to fix , had a issue that left me frustrated and they were able to fix in under 5 min of losing into my site

opulent goat
美国
2年多 人在使用应用
2021年6月3日

Excellent technical support and convenient functionality. Developers can make a pre-order button for the style of the Shopify theme. This was a crucial moment in choosing the app for me.

ROZIECORSETS
亚美尼亚
2年多 人在使用应用
2021年3月21日

We use it only for the Partial Pay feature and it works well! The support is also very helpful, that makes things a lot easier if you run into any trouble,

My Beach Spirit
西班牙
2年多 人在使用应用
2022年10月6日

This app really helps to grow business and order volume. Nicely build app and all settings and configurations are easy to use. Support staffs are very responsive. They are ready to help in case you face any difficulty or issue. Very Impressive.

Misfit Panda
印度
大约2年 人在使用应用
2021年10月25日

Great app if you want to incorporate a pre-order facility to your shopify store. Easy to use, and easy to set products to pre-order status. Whenever we have had any minor issues, the Shine Dezign staff are always quick to support and get any issues resolved quickly. Would highly recommend this app!

Ride LEV
英国
大约2年 人在使用应用
2021年2月4日

Im having a fun time exploring this app. The support is great! They have been answering and giving solutions to all my questions and problems!!

The Phantom Dibs
菲律宾
大约2年 人在使用应用
2020年1月16日

Powerful features and reasonably priced. Not to mention, their customer support is responsive and top-notch. I'm using the pre-order and partial order functionality and both work great!

Mon Cheri Leggings
美国
大约2年 人在使用应用
2022年4月20日

Works flawlessly. Only issue was we were trying to use the pre-order feature with the free trial and could not get it to work. We could only get it to do a coming soon. Got on with support via Team Viewer and he fixed it right away. Just needed to pay for the package (which is very affordable). Support hours are weird if you live in the US, but very quick and responsive.

Bourbon Real Talk
美国
接近2年 人在使用应用