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My store has mostly pre-order items, sometimes over 12 months after orders are submitted. I struggled finding an app that would allow me to charge at the time of order in stock. This app has helped me tremendously and is extremely customizable so I can charge the customer in a way I think that works. The support team has been fantastic and extremely personable. They have worked with me for hours at time making sure my store operates the way I would like it to. Vipin and his team are very thorough in their explanations and providing me options to get the results I need. He has helped me to create unique features to tackle any of the scenarios I would be facing for my business. He is on point and very responsive in making my ideas come to fruition! I highly recommend this app!
So far this app is doing exactly as described. We are only launching in a few months so we haven't fully tested it yet and will update this review then. The support is excellent, very prompt and very effective.
I had issues with the outgoing emails and it was solved on time. Thanks. This app is really useful as it's the only one out there that deal with pre-orders and partial payments at the same time.
Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.
Powerful features and reasonably priced. Not to mention, their customer support is responsive and top-notch. I'm using the pre-order and partial order functionality and both work great!
We installed this app to help us display our pre-order items to our customers. Pleasing to learn the app is very user friendly. We did have to request some customizations be done, and the Shine Dezign Team were more than eager to help (Thank you Ritika & Vikas!) Wish the app could download a bit faster, maybe something could be done to help out with that. All in all though, the customer service Shine Dezign provides & their app get an A+ from us!
I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it.
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After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional.
No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.
This app is a game-changer and a profit booster for sellers, earning my enthusiastic 5-star rating. Its standout feature is the option for partial cash on delivery (COD) payments.
Essentially, I use it to take a small token amount for COD orders, thus drastically reducing my COD losses due to return-to-origin (RTO). Customers now have the option of paying a small advance for their order digitally, minimizing the risk of non-payment or order refusal during delivery.
The app's user-friendly dashboard enables efficient management of prepaid and partial payment orders for COD, ensuring transparency and improved cash flow. Its seamless integration with my e-commerce platform and exceptional customer support further enhance its appeal.
For sellers seeking to streamline COD processes and minimize losses, this app is an invaluable asset.
Great app, we use preorder, and cooming soon as well, and the notify me is really helpful with the future inventory planning.
Helpful team, good price-value.
We used this app for pre-orders to launch a new product. At first we had issues with it but the dev team was great. They were able to get everything working and looking like how it should. The only thing I would want them to add is sending out batch emails when the product is back in stock. We will use this app for our next pre-order launch for sure.