評論 (172)
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Customer service helped us right away with super fast response time and behaved very professional. Could not be happier.
User friendly but even when I got stuck ( user error 99% of the time ) Support is super quick and helpful. Have looked at other preorder apps and nothing compares. Solid year of use and rely heavily on it to operate our business at Mad Pinball.
I've been holding out on writing a review to give this app its chance to screw up...it's been several months, and a handful of orders with absolutely no issues whatsoever. I'm very happy with the product provided and more importantly the customer support when I needed it. Very happy so far.
Thank you for taking the time to write this review and sharing your positive experience with our app.
We're thrilled to hear that you've had several months of successful orders and no issues with our product. We take great pride in providing reliable and efficient service, and we're glad to have met your expectations. We appreciate your kind words regarding our customer support team as well. If you have any further queries or feedback, please don't hesitate to let us know. We look forward to serving you in the future!
Best Regards,
Shine Dezign Infonet Team.
Installed the app for a while now and are very happy with it. There are some things that can be improved but generally a great app! Support team is helpful as well. Would recommend!
Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!
Hi,
Thanks for the positive feedback , we at shine design work relentlessly to provide optimum products and world class service to our clients. Our motto is Customer First and we would be more than happy to assist you more in the future.
Thanks again for being our valuable customer and looking forward to serving you as long as possible.
Thanks and regards
Team Shine Dezign Infonet
After the suppor twas fixing our issues, the app is working perfectly fine. Competent and fast support. Would recommend testing it.
We have multiple stores where we need to manage pre-orders and this app is by far the best out there. Shikha and her team are very professional and open to any changes that we need to improve the app to suit our processes better. I absolutely recommend it.
I am really satisfied with this app. It is such a great payment tool. The customer service is great and is always friendly, available to help me with the queries.
Thank you for your kind words!
We're thrilled to hear that you're satisfied with our app and that our customer service team has been helpful. Your feedback is valuable to us, and we look forward to providing you with the same great experience in the future.
Best Regards,
Shine Dezign Infonet Team.
Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.
We received excellent support when setting this app up for our website. We have some products with custom options, but they helped us implement these, which I am super grateful for! Thank you