Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique partial payment feature on pre-ordered items, making it ideal for stores with pre-orders or long lead times. The user-friendly dashboard is praised for efficient management of prepaid and partial payment orders. The app supports mixed carts, aiding in conversion and upselling, and offers partial cash on delivery payments to reduce return-to-origin losses. The customer support is noted for its prompt and helpful responses, and the app is regularly updated with new features, making it a valuable tool for growing businesses.

July 13, 2022

Great solution for all that have customizable products to sell. Support is very efficient and fast. Love this Add On App.

SAUNA4YOU
Canada
Over 1 year using the app
April 27, 2022

We received excellent support when setting this app up for our website. We have some products with custom options, but they helped us implement these, which I am super grateful for! Thank you

Concept Kart
India
Over 1 year using the app
August 19, 2019

Great support! Responsive and good communication. The app does what it's intended to do. Will definitely use again for other projects.

Christian Coffee
United States
Over 1 year using the app
March 1, 2021

Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.

Chefclub Deutschland
France
Over 1 year using the app
June 22, 2019

Great service! Great apps! The customer service timely resolved our issue and proactively follow up.

askmela
United States
Over 1 year using the app
April 11, 2022

First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.

Bossy Beauty Marketing
United States
Over 1 year using the app
February 26, 2020

This is great app for our website. We don't carry inventory in every item so this helps us let the customer to order but expect a week. We had a minor issue with the app and we got support immediately. Thanks Vikas for the quick fix!

Uplnd Stoke
United States
Over 1 year using the app
August 25, 2022

Has been a fantastic app! Highly recommend. If anyone is wanting an app that can auto fill a product in the customer cart then this does it. Very nice.

ZURK Electric Bikes
New Zealand
Over 1 year using the app
June 17, 2019

I had a small issue where my spli payment wasn't showing up, emailed support and 10 minutes later my issue was solved, can't be any happier with their customer service!

TheGundamProjectShop
United States
Over 1 year using the app
March 27, 2023

I've been holding out on writing a review to give this app its chance to screw up...it's been several months, and a handful of orders with absolutely no issues whatsoever. I'm very happy with the product provided and more importantly the customer support when I needed it. Very happy so far.

Panther Lights
United States
Over 1 year using the app
Shine Dezign Infonet replied April 17, 2023

Thank you for taking the time to write this review and sharing your positive experience with our app.
We're thrilled to hear that you've had several months of successful orders and no issues with our product. We take great pride in providing reliable and efficient service, and we're glad to have met your expectations. We appreciate your kind words regarding our customer support team as well. If you have any further queries or feedback, please don't hesitate to let us know. We look forward to serving you in the future!

Best Regards,
Shine Dezign Infonet Team.