Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique partial payment feature on pre-ordered items, making it ideal for stores with pre-orders or long lead times. The user-friendly dashboard is praised for efficient management of prepaid and partial payment orders. The app supports mixed carts, aiding in conversion and upselling, and offers partial cash on delivery payments to reduce return-to-origin losses. The customer support is noted for its prompt and helpful responses, and the app is regularly updated with new features, making it a valuable tool for growing businesses.

July 7, 2023

Great app for our store for back in stock and pre order offering and very fast and good customer service.

DOLLY by Le Petit Tom ®
Netherlands
Almost 4 years using the app
February 19, 2021

We're using it to introduce prepayments onto the website, it's very user friendly with amazing customer service, super fast and very helpful. Would love to be able to have the app sync with the store's stock without having to have it at 0 though!

AVAVAV Firenze
Italy
About 1 year using the app
Edited July 8, 2019

Had a few issues starting up, so just make sure you know what time zone you’re on when getting started for support. They were helpful once we started communicating, so they will definitely strive to help out. There’s a bit of functionality still being worked on that doesn’t work right now. There was no way to
actually see what products had timers enabled, and bulk editing for variants only works for enabling pre-order, it crashes if you attempt to use the features that aren’t working yet. As long as you know what is still in work, they’re very helpful and it works within those current limitations. Once they get that functionality, it’ll be a 5 star rating.

Ninja Brand Inc
United States
About 1 year using the app
January 19, 2022

There's been a few small bugs, but they have been very quick to fix them for me. App definitely helps with Pre-Orders!

Sim-Motion US
United States
11 months using the app
Edited November 29, 2019

This app has been great, but I did have some issues after changing my store's theme. I was initially told, via email, that the issues were because of my inventory quantities, but that was not the case. Once I was able to get on a live chat,Ritika spent about two hours with me on Black Friday to fix the issues. Thank you Ritika! The issues seem to be resolved now, and I look forward to continuing my use of Advanced Pre-Order.

SuperMom Headquarters
United States
10 months using the app
January 9, 2023

Easy to use, great friendly & quick support when needed. I am not using the pre-pay function but works great if you don't want to miss a sale due to an item being out of stock.

Ralph's Orchard
United Kingdom
9 months using the app
January 22, 2020

Quite easy to install and work out. So far we got the part payment part going I have not set up the notify me yet. I must say Vikas and his team were quite good in sorting out a problem with the text that was not displaying properly but Vikas and the rest of the team sort it out.
I had to purchase the full support option 27.99 $ p/m to get it sorted but you can use the 4 hours a month you get to sort out other problems you may have on your shop. I have been looking for an app which let us take a part payment on all the new release for a while. Finally, I found one.

Bazaar-Bazaar.com
United Kingdom
8 months using the app
April 13, 2020

Outstanding customer service. Really, really fast response times. Unfortunately, this app wasn't really a perfect fit for my needs, so I didn't use many/most of the features, which is the only reason why I couldn't give it 5 stars. What features I did use worked as advertised and seemed solid as a rock. I eventually removed the app when a supply-chain change meant I no longer needed it. Customer support was just as amazing when removing the app as when installing it. I wouldn't hesitate to use other ShineDezign apps

GentleTent USA
United States
4 months using the app
Edited April 3, 2020

Full control over what products are available for pre-order, for what price (partial Pre-payment!), from what period, for how long, etc etc. Support is quick and good.
Only thing that could be improved is the speed of the pre-order-button on the site. It does not delay the loading of the rest of the site, but it just takes a bit more time to load the pre-order-button. Otherwise it would have gotten 5 stars for sure.

EDCO
Netherlands
4 months using the app
October 22, 2019

Support does a great job and they respond super quick! All of my issues were handled swiftly and accurately. I wish the app had more features to make shoppers aware of delayed shipping. Maybe a note for each variant in the cart?

B a r k w o o d
United States
About 2 months using the app