Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, including features like partial payments and the ability to sell out-of-stock items. It complies with US regulations, enhancing reliability. The user-friendly dashboard supports efficient order management, while customizable messaging boosts sales opportunities. Merchants also value the responsive customer support, available even on holidays, for their quick problem-solving and ongoing updates based on user feedback.

March 27, 2023

I've been holding out on writing a review to give this app its chance to screw up...it's been several months, and a handful of orders with absolutely no issues whatsoever. I'm very happy with the product provided and more importantly the customer support when I needed it. Very happy so far.

Panther Lights
United States
Over 1 year using the app
Shine Dezign Infonet replied April 17, 2023

Thank you for taking the time to write this review and sharing your positive experience with our app.
We're thrilled to hear that you've had several months of successful orders and no issues with our product. We take great pride in providing reliable and efficient service, and we're glad to have met your expectations. We appreciate your kind words regarding our customer support team as well. If you have any further queries or feedback, please don't hesitate to let us know. We look forward to serving you in the future!

Best Regards,
Shine Dezign Infonet Team.

April 22, 2018

great app, even better support

Kind Cotton
United States
Over 1 year using the app
Edited September 26, 2019

Great app and such a helpful team!! Harsimerjeet works very well. Best Pre Order app available. Best pricing also

Nokwol
Hong Kong SAR
Over 1 year using the app
March 22, 2021

Finally, I found this app. It's a very user-friendly app. It's really a big help for us especially the partial payment feature. It really solved our problem. The technical support team are very helpful and responsive. A special thanks to Vipin & Vikas.

Peacocks and Paisleys
Kuwait
Over 1 year using the app
February 17, 2022

Customer service helped us right away with super fast response time and behaved very professional. Could not be happier.

Glydsphere
Germany
Over 1 year using the app
May 5, 2022

Application très appréciée qui permet à nos clients de réserver des produits qui ne sont pas encore en stock mais qui arriveront bientôt. Réponse rapide et précise à ma question d'aujourd'hui qui concernait les inventaires. Grand merci à Vipin!

Quantum
Canada
About 1 year using the app
Edited September 12, 2022

Great app for preorders and backorders.
I had some issues but they were quickly resolved by Vipin's support. After many months of using the app, support has always been helpful when I needed anything fixed. Recommend

Studio One Eighty Nine
United States
About 1 year using the app
May 31, 2022

This app does exactly what we need it to - being able to pre order and get notified when product is back in stock leads to many more sales for our business. The customer service is always excellent and very prompt.

Saardé
Australia
About 1 year using the app
Edited March 30, 2021

I like the app that does exactely what i was looking for. I am not good enough in usage yet but i found all options i was looking for.
A special mention for the best customer service found on this store.

Harvest Brothers - Happy Growing Company
Canada
About 1 year using the app
November 18, 2021

This app have all the things we needed to make pre-order a seamless experience, and the developers are continuously updating the app to make it even richer in features. The support team is very responsive and they immediately fixed the issues that we encountered when we first installed this app. It's a given that most of the time, apps don't work as expected when first installed because all stores have different styles, designs and how they work. It's a given that we, the customers, should reach out first to them during these initial steps. The support is also willing to explain answers to our questions and we really appreciated that effort.

Isekai: The Anime & Hobby Store
Philippines
About 1 year using the app