APO Product Options, Variants
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This app frequently breaks and doesn't charge people for extras, even after they installed it for me
I'm fascinated by the reviews for great service as I've just sent my 3rd request begging for help. I'm completely stumped by the setup and have been told twice now to look at the tutorials and that they can't help me. Looks like I'll be deleting it...
Hello,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We've received a ticket from you along with this review and would like the opportunity to investigate your feedback further within it.
Have a great day.
APP is not working with simple theme
Hello,
The app was integrated into your theme successfully.
However, each theme (whether it's simple or not) has unique selectors. So you might need to add theme selectors to the app's Settings to make all the features perform as intended.
Our team configured the app for you as soon as we got collaborator access to your store.
Always feel free to contact our support team if you have any questions or need help with anything.
Not working as well as there is don't have any good support..
I try to contact support from 1week and they are unable to provide a solution.
as well as buy this app
I contacted support and have not received a response in 3 days. I haven't been able to use the app or get my questions answered. For the monthly amount they are charging they should have a live chat option to contact support for help. Overall this app is not giving me a good impression.
Installation is not user friendly a shopify guru tried to install the app due to lack of communication from the developers and he was unable to install it.
in the future i would like to see better communication, an option to alphabetize options list with the click of a button and ability to edit multiple options list at a time. Being able to copy and paste a options list instead of entering one by one would be helpful also.
Infested the entire site with "mws_apo_generated" product types. Danger!
Hello,
We are sorry to hear you faced difficulties while using the app.
The app may generate cloned products in certain situations. However, they should not flood your product list or appear on the front end if the app is configured and used properly.
As we can see, our team offered assistance with the app integration, but we never heard back from you.
Should you ever decide to give the app another try, please feel free to contact us. We will be happy to assist.
Thank you.
I keep getting this error when trying to use the app:
An internal server error occurred.
The above error occurred while the Web server was processing your request.
Please contact us if you think this is a server error. Thank you.
We’re really sorry to see a 1-star review, especially without any comments or explanation.
We’ve checked our support records and couldn’t find any recent tickets or chat messages from your store reporting an issue, so we’re not sure what went wrong on your side - but we’d really like the chance to fix it.
Could you please reach out to us and let us know what exactly didn’t work as expected? We’re always happy to investigate, adjust the setup for you, or clarify any limitations.
Your feedback is very important to us, and we’d truly appreciate the opportunity to turn your experience around.