APO Product Options, Variants
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AMAZING SUPPORT & APP
This is my first shopify app review, and I can't single out any member of the team they are all exceptional. I have been using the app for 6 years now. I never needed support until recently were we have being having issues with international pricing and taxes, also I needed some design work done so the app integrated well with my theme, they responded within a few hours every time and fixed everything I needed within 24 hours. I am most impressed and wish to thank all the team. We do bespoke suits and customer service is everything, so really nice to experience it ourselves.
Mark Marengo Bespoke
Thank you so much for your kind words and for taking the time to leave your first Shopify app review with us — it truly means a lot!
We’re honored to have supported your store over the past 6 years, and we're especially glad we could assist when you needed help. Our team takes great pride in delivering reliable support, and it’s incredibly rewarding to hear that we met your expectations.
Wishing continued success to you and the team at Mark Marengo Bespoke — we're always here if you need us!
These guys are incredible with customer service and so willing to help with anything! They provide you with tips that make sense, and never make you feel like your bugging them! I've learnt so much about the updated app already with their help, and its becoming easier to customize my website! 10/10 guys thank you so much!
Hello,
Wow, thank you so much for the amazing review! 🙌 We're thrilled to hear that you've had a great experience with our support team — helping awesome users like you is what we’re here for!
It’s great to know the app is becoming easier to use and that you’re feeling more confident customizing your site. If you ever need anything else, we’re just a message away.
Thanks again for the kind words and 10/10 rating — it truly means a lot! 💛
I don't put a 5 because I am still waiting the import/export with csv option for price add-ons edition but for the rest, the existing features and the support are a 5. They reply very quickly and help a lot with custom implementations in your store.
Hello,
Thank you so much for the great review and kind words about our app and support team! 😊 We're really glad to hear that the existing features and our assistance have been helpful for your store.
We totally understand your feedback about the CSV import/export option for price add-ons — it’s a valuable feature, and it's definitely on our radar. We'll be sure to keep you updated as we make progress on this.
Thanks again for your support, and please don’t hesitate to reach out if there’s anything else we can help with!
APO Product Options is a game-changer for my business. I offer a wide range of product options, and this app makes it seamless and easy to manage. It's super user-friendly, and the support team is second to none—always helpful, kind, and patient, even when I make silly mistakes. Couldn't run things as smoothly without it!
Hello,
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that APO Product Options has been a game-changer for your business and that managing your product options has become seamless and easy.
Our team truly appreciates your kind words about our support - we're always happy to help, no matter the request! If you ever need anything, don't hesitate to reach out.
Wishing you continued success! 🚀
ive been using this for a couple of years now and it just makes everything a lot more organized and simple for the customers!
Hello,
Thank you so much for the wonderful review! 🙌 We're thrilled to hear that the app has been helping you keep things organized and simple for your customers over the years. That’s exactly what we aim for! If you ever need anything, we’re just a message away 😊
This app was the only affordable option we found that lets customers customize their orders with compatible accessories. It's never given us any problems.
Hello,
We truly appreciate your kind words and your 5-star review! 😊 We're so glad to hear that our app has been a reliable and affordable solution for allowing customers to customize their orders with compatible accessories.
If you ever need any assistance, feel free to reach out - we're always happy to help!
This APP use to be great. It did everything we needed for a company that sells personalised items but now it creates variants and products that are unneeded through this mws_apo_generated thing, my online store does not look good as there are sizes and colours that are duplicated. As someone in South Africa we do not get instant support. I understand that there are time differences but they should cater for different time zones.
Now my customers cant checkout as it limits the quantity when they app is activated. And there is not one to assist me.
I had to deactivate the app and need to start everything from scratch even though this was the best app for us.
Hello,
Thank you for sharing your feedback, and we sincerely apologize for the difficulties you've experienced. We understand how important it is to have a seamless experience, especially when dealing with personalized items.
Yes, the app does generate cloned products, but this should not interfere with the store's overall performance. As we reviewed your case, it seems you’ve already discussed this with our support representative and received an explanation regarding how the app works.
We do our best to address all inquiries in a timely manner, but sometimes delays are inevitable due to time zone differences. If our chat support channel is offline, please don’t hesitate to submit a ticket or email us directly. Our support managers on duty will respond and assist you as quickly as possible.
We genuinely appreciate your understanding and are here to help should you need further assistance.
Doesn't allow you to track inventory and show when a specific option is out of stock. It used to but doesn't any longer.
Hello,
We’re sorry that the app doesn’t meet your current needs.
You’re right - the legacy version of our app did include a feature that allowed assigning stock to option values. However, this was managed internally within the app and wasn’t fully stable, which is why we had to remove it.
The current version of the app does not yet have this feature, but we are actively exploring technical possibilities to reintroduce it in a way that works reliably. We truly appreciate your feedback, as it helps us improve the app.
If there’s anything else we can assist with, please let us know.
Fantastic tool available for made to order. Endless option and variant possibilities. Quick and great support from the developers.
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that our app is helping you with made-to-order products and providing the flexibility you need. Our team always strives to offer the best support, so it's great to know you had a positive experience!
If you ever need any assistance, feel free to reach out. We truly appreciate your support!
La meilleure application de création d'options personnalisées. Tout fonctionne parfaitement au niveau de l'intégration. Le support client et les développeurs sont très réactifs et vraiment à l'écoute. Si vous recherchez une app pour gérer un grand volume de variantes ou d'options, alors c'est celle qu'il vous faut !
Merci beaucoup pour votre retour incroyable ! Nous sommes ravis d'apprendre que notre application répond à vos attentes et que notre équipe de support a pu vous aider efficacement. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire. Merci encore pour votre confiance !
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Thank you so much for your amazing feedback! We're thrilled to hear that our app meets your expectations and that our support team was able to assist you efficiently. Please don't hesitate to reach out if you ever need any further assistance. Thank you again for your trust!