APO Product Options, Variants
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This app clones the all of listing variations and you get hundreds of copies. So messy. It can not be used with with spesific product discount. And its very hard to use eg. Facebook marketing because of copied listings. Instagram-Facebook shop feature is useless too...
UPDATE: Newer version is still not avaliable. Few weeks, few months... It almost a year :) Cloned products are still a nightmare. No solution for this.
Hello,
Thank you for your feedback.
We do understand your concerns and sorry for the app turned out to be too complicated.
Our team is working on a new update for this app, which will significantly improve the approach of how the options are added to the products. We will get rid of these cloned products and will use the Shopify Variants functionality to add the options. The final product variant will be dynamically generated to reflect all chosen options. It will make all native Shopify features work correctly.
Please feel free to try the app in a few weeks after this new version is launched.
Thank you.
This app was amazing at first. I thought it was the solution to all of my Shopify options problems. That being said.... I continue to have issue after issue with this app. Mageworx is great to investigate and solve problems, but it takes them roughly 24 hours to respond to an email, which is the only way to contact them. I am paying $15/mo for a product that has gone down at least 3 times in less than a year that I have been using it. This is a HUGE issue for someone who relies on these options to sell their products. I had a customer contact me of the issue tonight because I have recently installed a chat app on my Shopify site. I wonder how many times this has happened without my knowledge. I am seriously considering a switch to a different app as it has been several hours and this issue is still ongoing. Again, no phone number to contact someone and they have bankers hours.... its 11:30pm on a Friday. Extremely unhappy.
Aside from the issues I am having today... The app is slow in general. I can type "Shirt Color" into my app options and it takes 1-2 minutes to enter into the field. Mageworx has a lot of updating to do.
Buyer beware!!!
Although the support has been helpful (to a point), I'm now left waiting of major bugs to be fixed and cannot sell on my store. The app will not remove variants from the cart meaning if a customer removes am item from their cart, the options still remain and cannot be removed. This app does not play nice with Shopify and I'll be asking for a full refund.
It's a real mess with the currency change. The app does not change the currency correctly, so it keeps the value in swedish crowns but changes the sign to USD, Euros or whatever but the value is the same. Ridiculous. They say it's the theme, but it's not. Not only that, the variables cannot be changed / sincronized with translation, so your variable names will remain the same, meaning customers in other countries will not understand anything. Besides, those copies that are constantly done by the app create trouble in facebook, etc. I get no support, only short messages that they have plans to make it better. Update: the problem with the currency is not our app converter, it's your app., because it converts but does not keep the same currency, it keeps going back to the original currency as you add choices. After reading the previous review about the changes in Shopify, why haven't you contacted us regarging this issue and update your app in our store. Do so, because you need to update.
Hello,
We appreciate your feedback and do understand your concerns.
But unfortunately, no app provider can guarantee 100% app compatibility with all the theme elements or external resources you may use. The Advanced Product Options app has a very complex structure with a lot of processes taking place both on the front end and at the backend, and it may have specific requirements.
We discussed the currency conversion issue in October. The app turned out to be incompatible with your converter, not the theme itself. It supports only the switchers that work with Shopify Payments.
Also, we can't guarantee its compatibility with translation apps because our content is dynamic (gets rendered after the page itself has loaded). Most translation apps are only able to catch static content, not a dynamic one.
Our app is a third-party solution and in many aspects, we are limited by Shopify and its requirements, so we have to look for workarounds. As a result, the app may have some limitations, but we are doing our best to improve it constantly.
I've been waiting 2 months for the app to fix an issue, they just stopped replying to my emails!!!!. This app is not compatible with Shopify shipping profiles and is NOT compatible with any tier pricing app, we can't do any volume discount with this app installed. they haven't provided any solution to this problem, they are just waiting to release their app update since 2 months ago. After reading the reviews I saw that another user reported this same issue back in September 2020. so there it goes the quality of their support!! Update: They told me that the new version was going to be released during the month of April. Today is April 22 and nothing yet.
Thank you for your feedback.
We are doing our best to release the update as soon as possible.
But the app itself is complex and resources-intensive, we need time to test it all the way around and make sure the new version is not buggy.
As I told you before, this is not a regular app update, we re-developed the app starting from the working principle and ending up with the backend UI.
We started to plan the new version long ago. First, we collected feedback and were considering new features and improvements and the way to implement them the most efficient way.
Then, there was a development stage.
Now we are finishing testing it and getting prepared for release.
We are truly sorry for the delays but we need to make sure we release a stable product that functions as expected.
The new app will be launched during the month of April.
In case of any questions please let us know.
Could have been really wonderful extension. But two major issues we had after using this for almost a year: 1) made our website extremely slow, a lot of orders with issues, because of the loading issue 2) doesn't work with some major apps. I hate to uninstall this, but we couldn't take risk more. Thanks still!
Hello,
Thank you for posting your feedback.
We are sorry the app turned out to be not good enough for you after a year of usage but a little disappointed by the fact it deserves 1 star only.
Anyway, we value your opinion and hope you'll find another solution that would fit your needs perfectly.
Have a great day.
Spent HOURS working on getting this set up. Spoke with the company before installing and setting up, Had conversations about what we were doing. We wanted to have a product that allowed users to pick the color of buttons, but because the buttons were separate stock items, when used within this product they needed to also come out of stock. The only issue is, when you insert the product, using their variants, which was TERRIBLY documented, it charges the customer for any increase in bundle price you specify within the bundle, and.... charges them for each individual product in the bundle separately. So it effectively double charges them. This has caused HUGE headaches and understanding the damage this has done to our customer base seems to ellude this company. I would say, go find other solutions, whether bundling or choosing options, there are better rated apps. I was willing to forgo the original documentation issues, but the support is middle of the night as well so it's delayed every time you ask a question as well.
Hello,
Thank you for your feedback.
We are sorry to hear the app didn't work for your needs.
The 'Advanced Product Options' app is not a bundling app at its core.
It's aimed to allow clients a possibility to add an unlimited number of options (properties) and overcome the Shopify 3 options/100 variants limitation.
We've never stated this app is designed for bundle creation. Please point us where you read that and we'll correct the description to avoid further confusion.
We believe you should look for specialized 'bundling' apps that are designed to generate bundles, not the apps that are supposed to add properties to a product.
Have a great day!
This app frequently breaks and doesn't charge people for extras, even after they installed it for me
This is probably the dumbest app in the entire Shopify app store. Everything works perfectly, so you'd say it's a brilliant app. However, that's not the case, the stock of the products for which you use this app is no longer kept track of, and the support simply tells me that I should then do this manually. I use this app to offer an extension of the warranty on my products. From 1 to 2 years, so now I have to manually keep track of the stock of my entire shop. This is like going back to the Stone Age.
Hello,
Thank you for your feedback, we appreciate it.
We do understand your concern about the stock management interruptions and are truly sorry for the temporary inconvenience.
As we mentioned earlier in our chat conversations, we are working on the development of that functionality at the very moment and will implement two-way sync between the original product and all the sibling variants generated by the app. We are doing our best to release that system in production as soon as possible, the expected time is early Autumn.
Started this app at $8.99 and found out I was paying $14.99 not sure how that happened. But that's not even the worst part of this app. The way they clone your apps makes your store look crazy and disorganized. Shoppers can click on a products and it'll bring them to a 404 page because that product is duplicated only for pricing. I had to take down my wholesale store and fix the codes because everything was a mess. Save yourself the time and headache until they fix the price-add on feature.
Hello,
Thank you for your feedback.
As we can see, you still have the app installed but can’t find any tickets within our support system submitted in regards to the concerns listed here within this review.
We offer lifetime technical support and are always available to assist if you face any difficulties.
Please kindly consider creating a support request via the form or contact us directly via the app@mageworx.com email. We’ll do our best to provide you with detailed info and fix all the issues you’ve faced with.
Thank you in advance.