APO Product Options, Variants
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The guys at Mageworx installed the app for us without hassle.
Once they installed it we set up the custom feature for our products in literally about 2 minutes. No tutorials needed, it was so easy to use.
Highly recommended app and great service by Mageworkx
Andrew Leong
thomasandgeorge.com
Although we're not currently using the app, we do want to thank the Mageworx support team for their willingness to answer our questions quickly and to address our special requests promptly. We appreciate their responsiveness and the excellent support we received.
This app frequently breaks and doesn't charge people for extras, even after they installed it for me
This is a great app! It makes adding lots of product variants very easy. It is very simple to use, well laid out and easy to understand once you read the instructions.
Customer support is excellent. Not a techie myself, I had trouble adding some code to a snippet. No problem! I notified customer support and they jumped right in and took care of it. Very Friendly folks!
I use this app to add custom options that are vital to our products. So far - so good! Anytime I need assistance, the support team has been great!
Highly recommend this app. I've tried 4 others, including the top rated ones, and this one won. A key element of this type of feature is a clean design but with sophisticated functionality under the hood. Very good customer service that will help you do some customizations if you need anything extra.
I really like your app! It's my #2 choice for product options, but only because I have very complex product options. I tried literally every product option app that allows price changes per option. For 95% of store owners, this app will work well.
The good:
1. Very helpful customer service for any time I had an issue. You always resolved my questions and responded quickly.
2. The app allows for very complex options, particularly options dependent on other options and ones that all require different pricing. Better than almost all of the other option apps in the Shopify marketplace.
3. Fairly easy to set up the options although it took me a few tries to get it right. Nice being able to add image swatches, etc. to make the options not look so boring.
The not-as-good:
1. Sales/discounts. In order to make sales/discounts work, I had to create "hidden" collections that contained the cloned items that are automatically created by the app or else the sale would only discount the original item price, not the options. Takes more effort and has the potential for me to miss something (a product) and not end up with the sale/coupon working. Also it's more cluttered having to have extra categories in the back end. It DID work though in the end, so it was good, but still a workaround which is never ideal.
2. Not as flexible on the display options as the app I'm now using. Trying to make image swatches for one option larger and other options smaller was nearly impossible due to the particular css used. The new app has css built in to each item option as I add it so I can easily change image sizes, etc. This is not a feature everyone might use, but it really made a big difference to me and how my items look with the options.
Bottom line...an excellent app that will work for 95% of store owners!
Thank you for taking the time to leave us such a detailed review. The main goal of our team is to deliver a great experience for our customers. Now we are currently working on a new version of the app to meet high standards and expectations like yours. Thank you for being our customer!
This is probably the dumbest app in the entire Shopify app store. Everything works perfectly, so you'd say it's a brilliant app. However, that's not the case, the stock of the products for which you use this app is no longer kept track of, and the support simply tells me that I should then do this manually. I use this app to offer an extension of the warranty on my products. From 1 to 2 years, so now I have to manually keep track of the stock of my entire shop. This is like going back to the Stone Age.
Hello,
Thank you for your feedback, we appreciate it.
We do understand your concern about the stock management interruptions and are truly sorry for the temporary inconvenience.
As we mentioned earlier in our chat conversations, we are working on the development of that functionality at the very moment and will implement two-way sync between the original product and all the sibling variants generated by the app. We are doing our best to release that system in production as soon as possible, the expected time is early Autumn.
I've been testing this app and at this point it's working great. The real reason for writing this review is to tell you if you are looking for GREAT customer service this is the company to work with. It's a great pleasure compared to other companies that offer apps on Shopify.
Very easy to use, great features, it's actually limitless as to what you can do with your product.
The customer support is 5/5 and the app is too.
Thank you for this, it's helping my business a lot.