APO Product Options, Variants

I can't tell you what a relief it was to have found an application that could do put together an advanced pricing formula that was essential to my client. After numerous disappointments, I found Advanced Product Options. The people at Mageworx were also a tremendous help. Thanks.

I've been integrating Shopify systems for about 8 years and can attest to having tried almost all of the product options apps out there. Nothing works as linearly and intuitively as this app. Not only does this app give you all that is lacking in this otherwise very complete e-commerce platform, but it also offers many products configuring and operating options in itself. On the other hand, their service is lacking nothing! Courteous, fast and knowledgeable. That it's e-mail-based is no detriment to their speed of response and extra effort to help and please. 100% recommended. Look no further.

I have been using this app for several years, and we have moved to a new template and guys from the support were very help full with all the questions i had and went extra mile helping me out! This app is worth every penny!

BEWARE. We've used this app for 5 years. They recently updated the app as the older app was having issues where customer's weren't getting charged for options even though they showed on the order. The new approach resolves that, but it opens up some serious issues:
1. Products with options can't have their inventory tracked. This was not told to us when we migrated. It is in "development" (and has been for a while), but it is absurd they launched an app that doesn't have one of the primary functions of e-commerce - tracking inventory. That means you have to manually update your inventory for these SKUs. Really?
2. The new approach can cause a host of other issues with functionality with other apps as it created new custom options variants or SKUs for every order. We had to revamp all of our shipping software to try to accommodate this new approach (with limited success). We also ended up having to remove options from some products because it become too complicated to manage.
3. You'll get a a lot of extra variants or SKUs in your admin system that are a pain to manage as anytime a customer creates an option on your site, it generates a variant or SKU in the back end.
If you don't care about inventory tracking or compatibility with other apps, it works great. Otherwise, BEWARE of using the app.

There are some tweaks I'd like to make to make it look prettier, but overall, it works very well, and is highly recommended.

The support team have helped me sort out a few issues.

But very good app.

I love the app so far. It's very easy to use, a lot of options not available with other apps. Customer service is the best, they installed the app for me so I didn't have to mess with that. It's a keeper!

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart.

I had no idea there was an issue with the app, I only noticed that my sales were down 90% this past week compared to the week before and I couldn't figure out why. It wasn't until I had some customers contact me saying they weren't able to add items to their cart that I realized there was an issue, and when I contacted Shopify they told me it was an issue with the Advanced Product Options app. I emailed Mageworx support and it took them 3 days to get back to me (during which I had $0 in sales, at a time when I'm normally selling about $1,000/day), and they told me that Shopify had changed the way the "Add to Cart" button works and so the old version of the app will no longer work.

You would think that if they were aware of the issue they would have been proactive and emailed all of their customers who are still on the old version of the app to let them know there was a problem, but no such luck. I had to rely on my customers reporting the issue and then contacting Shopify to learn that it was caused by this app.

Mageworx offered to move me to the new version of the app, but I've already tested the new version and it doesn't work the same as the old version and therefore doesn't meet my needs. So I'm basically screwed for now and stuck with a non-functioning store until I can find an alternative and spend hours reconfiguring all of the complex product options and dependencies for my products.

This issue has literally cost me THOUSDANDS of dollars in lost sales in the past week, and will continue to cost me about $1,000/day until they either fix it or I can find an alternative.

Great app, with lots of functionality. Does the job at a 5star rating. AND on top of that, fantastic support.

Amazing app and even better support! They go our of their way to help you. You won't find a better app out there.

Angelika Trubko at Mageworx really hooked up my new shopify theme and customized advanced product options to really fit with my new theme Love the support and talent at Mageworx
Shon