APO Product Options, Variants
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I've been waiting 2 months for the app to fix an issue, they just stopped replying to my emails!!!!. This app is not compatible with Shopify shipping profiles and is NOT compatible with any tier pricing app, we can't do any volume discount with this app installed. they haven't provided any solution to this problem, they are just waiting to release their app update since 2 months ago. After reading the reviews I saw that another user reported this same issue back in September 2020. so there it goes the quality of their support!! Update: They told me that the new version was going to be released during the month of April. Today is April 22 and nothing yet.
Thank you for your feedback.
We are doing our best to release the update as soon as possible.
But the app itself is complex and resources-intensive, we need time to test it all the way around and make sure the new version is not buggy.
As I told you before, this is not a regular app update, we re-developed the app starting from the working principle and ending up with the backend UI.
We started to plan the new version long ago. First, we collected feedback and were considering new features and improvements and the way to implement them the most efficient way.
Then, there was a development stage.
Now we are finishing testing it and getting prepared for release.
We are truly sorry for the delays but we need to make sure we release a stable product that functions as expected.
The new app will be launched during the month of April.
In case of any questions please let us know.
Team really helpful at coming back with quires answered super fast. The App is brilliant for complicated customers options.
Their app is working great! Even with a couple more complex products that needed a lot of available options.
They got everything working for my theme and would definitely recommend them!
I spent a lot of time managing Product variation with my other store in Woocommerce, but this one is amazing and easy to use. I like the support team also, they are very nice and they helped me very quick for some customizations.. Keep going guy's
Awesome app!!
The team is so great and help us to fix issues quickly.
Recommend this app.
I like the look and facility but we have seen a bug that affects our ability to see details in orders and possible mis-calculations ... we have spend much time during several calls where for most of last year, Shopify personal are wonderful, the issue is identified but when handed to MagWorx is never corrected to date...
I have received an offer from Shopify to modify the app so it work with a third party Advanced Product Options -- I agree for the mod to be done -- next we will see how the results are:)
Thank you for your feedback! Our team has investigated the issue you are describing. Unfortunately it is caused by third-party pre-order app installed in your store. We offered to customize our app for you free of a charge to make it compatible with the app you are using for pre-order. Please, let us know if it will work for you.
The app didn't meet are needs initially due to the complexity we required. However the support team were quick to help us and now the app is working brilliantly. Big recommendation from us.
App does what it says most of the time, I can't complain about that. However this app broke one of my more complex implementations, and is presently allowing either one of two functionalities:
1) customers can buy expensive items for $0.00
2) customers cannot add item to cart at all
Support has been completely unresponsive for at least 12 hours now, including a Chat rep who just said "open a ticket" and then immediately closed the chat on me. I would honestly tolerate this under normal circumstances, however it's BFCM Week and any app vendor who isn't beefing up its support this week is one that clearly doesn't have its customers in mind.
Easy to use product and great support with installation and basic customisation
This app is amazing and easy to use. The customer support can't get any be better, they help with everything I need and very fast.