Avis (583)

Note globale
4,6
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 20 juillet 2020

It takes a lot of organization and time to effectively create a workflow for your custom options. Once its all together it really works well, BUT there are always hiccups in software and user interfaces that weren't designed to work together natively...

But the Advanced Product Options team's customer service is out of this world. They respond quickly and work on the backend to get any issue that I have fixed. I've had 3 or 4 issues in the last year and each one was taken care of by their team within 3-12 hours and all I had to do was write an email, give them access to the backend, and they've taken care of everything. I'll be a customer for the foreseeable future.

LAMBERTONES, LLC
États-Unis
Environ 4 ans d’utilisation de l’application
Mageworx a répondu 24 juillet 2020

Hello,

We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

Have a great day!

28 avril 2022

Happy to find this app to allow more product options than what is natively available in Shopify. The customer support team is fantastic and a pleasure to work with. Thank you!

With Meaning
États-Unis
Presque 4 ans d’utilisation de l’application
7 février 2018

Support has been very good so far! It works fine and is easy to use.

Thuinsstore
Pays-Bas
Presque 4 ans d’utilisation de l’application
26 mars 2020

This is an amazing app, and even better customer service. i have tried pretty much every other app for adding product options but non of them even compare to this one. It does exactly what they say it does, all of the time.

There was issues i run into at the start (my product options are quite complex) but all it took was an email to Angelika or Dmitry and the issues i had was sorted in no time at all!

Cannot recommend them enough!

Brews Bros
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Mageworx a répondu 26 mars 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. You made our day! We will strive to deliver great experiences consistently.

Thank you, once again, for your kind words.

Have a wonderful day.

8 avril 2019

Amazing app but even MORE amazing support. Mageworx is extremely responsive and they've have gone out of their way to answer questions and assist us with some of our specific integration needs. We highly recommend them!

Collins
États-Unis
Plus de 3 ans d’utilisation de l’application
Mageworx a répondu 9 avril 2019

Thanks for leaving us such a wonderful review. We are glad to receive your compliments and appreciation. Currently, we are working on the new version of the app, which is intended to deliver even better user experience.

13 mai 2020

Very happy with this app! My pricing structure is rather complicated and I think this will help simplify things for clients. Took awhile to get setup (through no fault of the app, just my structure) but now that it's done, it will be very easy to maintain if I need to make changes. I needed tech support for a couple of things along the way and they were very fast and responsive, highly recommend!

Scotti Cline Designs
États-Unis
Plus de 3 ans d’utilisation de l’application
Mageworx a répondu 14 mai 2020

Hello,

Thank you very much for your review. We appreciate it!

Feel free to drop us a line if you need our help. We will be happy to assist.

Have a great day.

15 novembre 2023

The app design is new user friendly. It's simple and easy, there isn't any confusing details, and it's effective. If you are not tech savvy, you can still go for it.

They have an amazing customer support. I asked for support or customization many times. They are almost always there, if not, they always reply quickly and are helpful.

The price is the great compared to value they provide.

Beadable Bliss
Chine
3 mois d’utilisation de l’application
25 février 2022

Does what it needs to. Customer service is super quick and easy and my issue was solved in a few hours.

Amaia Lashes
Australie
Plus de 3 ans d’utilisation de l’application
4 mai 2020

The app is great, but really is the customer service that has wowed us. Dmitry and Angelika have been quick and efficient at answering our questions and fixing our problems.

Gameway
Australie
Plus de 3 ans d’utilisation de l’application
Mageworx a répondu 6 mai 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.

25 mars 2021

I've been using this app for nearly a year and appreciate the hard work that has gone into developing it, it's made setting up my shop so much easier and given me lots of room to expand options and satisfy my customers. I'm excited that an update to the app is coming soon to help make it run even better. And the customer service has been fantastic, always replying within a day or two, walking me through things or fixing bugs, tweaking layout. Thank you!

Off on a Whim
Japon
Plus de 3 ans d’utilisation de l’application