APO Product Options, Variants

BEWARE. We've used this app for 5 years. They recently updated the app as the older app was having issues where customer's weren't getting charged for options even though they showed on the order. The new approach resolves that, but it opens up some serious issues:
1. Products with options can't have their inventory tracked. This was not told to us when we migrated. It is in "development" (and has been for a while), but it is absurd they launched an app that doesn't have one of the primary functions of e-commerce - tracking inventory. That means you have to manually update your inventory for these SKUs. Really?
2. The new approach can cause a host of other issues with functionality with other apps as it created new custom options variants or SKUs for every order. We had to revamp all of our shipping software to try to accommodate this new approach (with limited success). We also ended up having to remove options from some products because it become too complicated to manage.
3. You'll get a a lot of extra variants or SKUs in your admin system that are a pain to manage as anytime a customer creates an option on your site, it generates a variant or SKU in the back end.
If you don't care about inventory tracking or compatibility with other apps, it works great. Otherwise, BEWARE of using the app.

Best App for customization. Great design and lots of option availabile. Customer support helped me installing and worked well and fast. Thank you!

Amazing customer service, supper fast. Also the app looks very sharp and product add ons are very easy. I would highly recommend this app above other competitors.

I have asked for help a couple of times and Angie is just brilliant! She helped us every single time I have sent her an email and cannot be more grateful for how the website and app are working. Can definitely recommend the app and the customer service. Well done team!

Very good support. When I have some problems and needs they can help me solve problems. I am very satisfied with the result.

got this app for our store to add extra options works exactly how i wanted it to, developer support is great

Great product to help expand your product's capabilities in Shopify!

Perfect app for customizing product options. I sell art prints, in different sizes, from different material, with optional add-ons. When I encountered difficulties I got helped real fast, even whilst being on the free plan. Thank you!

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart.

I had no idea there was an issue with the app, I only noticed that my sales were down 90% this past week compared to the week before and I couldn't figure out why. It wasn't until I had some customers contact me saying they weren't able to add items to their cart that I realized there was an issue, and when I contacted Shopify they told me it was an issue with the Advanced Product Options app. I emailed Mageworx support and it took them 3 days to get back to me (during which I had $0 in sales, at a time when I'm normally selling about $1,000/day), and they told me that Shopify had changed the way the "Add to Cart" button works and so the old version of the app will no longer work.

You would think that if they were aware of the issue they would have been proactive and emailed all of their customers who are still on the old version of the app to let them know there was a problem, but no such luck. I had to rely on my customers reporting the issue and then contacting Shopify to learn that it was caused by this app.

Mageworx offered to move me to the new version of the app, but I've already tested the new version and it doesn't work the same as the old version and therefore doesn't meet my needs. So I'm basically screwed for now and stuck with a non-functioning store until I can find an alternative and spend hours reconfiguring all of the complex product options and dependencies for my products.

This issue has literally cost me THOUSDANDS of dollars in lost sales in the past week, and will continue to cost me about $1,000/day until they either fix it or I can find an alternative.

Very fast support. I contacted them when I needed help and they even fixed another bug which was not theirs. Thank you, Angelika! )