APO Product Options, Variants
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Read the review by Wabi Cycles, it says exactly everything I want to say. The app worked GREAT for years, but then it became buggy, and after a month, its still not fixed. Their new version of the app doesn't track inventory! Its also incompatible with a shipping app I use.
They updated the app, broke it, and now I'm moving to another app. Don't fix what ain't broke!
Hello,
Thank you for taking the time to review our app.
We do understand your concerns and are truly sorry the new app version wasn't a good fit for you.
The app upgrade was a necessity. The old version has an outdated architecture and doesn't meet the latest platform's requirements. Furthermore, we were striving to avoid the unlimited generation of cloned products which concerns our valuable merchants.
However, we are still working on the app improvements and continue introducing new features constantly.
Inventory tracking without a doubt has crucial importance for ecommerce. The system was to be launched earlier, but we've faced difficulties with the implementation and had to rearrange the development strategy. The initial strategy would result in limited functionality, so we decided to postpone the release but introduce the fully operational system.
We already released the preliminary updates that prepare the basis for the general one. So we've got back to our roadmap now, and are working hard to launch the system at the earliest.
We hope you find a solution that will meet your needs perfectly. Should you ever decide to give our app another try, we are always here for you.
Thank you.
I've been using this app for nearly a year and appreciate the hard work that has gone into developing it, it's made setting up my shop so much easier and given me lots of room to expand options and satisfy my customers. I'm excited that an update to the app is coming soon to help make it run even better. And the customer service has been fantastic, always replying within a day or two, walking me through things or fixing bugs, tweaking layout. Thank you!
Advanced Product Options allows us to easily create fields to collect the information we need on the people registering for our classes or purchasing a membership. Their support team has been awesome - quickly answering all our questions and helping us with the integration of the app on our site!
Great customer service! I am by no means a coder and they installed and helped me through some issues I had. It is a little bit of a learning curve but easy enough. I needed it to have my customers upload photos and text which it does quite well. They were also able to work around the Ajax program issues. Well worth it.
Hello,
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.
Have a wonderful day.
We needed to add up to 18 options to some of our products and this was the answer! Our products are specialized and that means some things need to be adjusted and the tech support at MageWorx was top notch. They help me with things that I can adjust, and they fix things behind the scenes that I don't understand! Super fast and super friendly, and its included in the cost of the app! Love what this app has done for our business and how it has allowed us to generate more sales with the add on's we have put in front of our customers! Thank you so much MageWorx!!
GREAT app added to my store! My options look wonderful and when ever I have an issue support gets it fixed very quickly! Don't hesitate to download!
Great app and even better customer service. Very responsive and they go over and above. The app is really straightforward to use. ***Update*** 10/2/2021 - again reached out and they solved my problem within 24 hours - cannot rate them highly enough
Hello,
Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Have a great day!
Used this app for various custom product options that required additional inputs (Photo upload, Custom Text, etc.) from customers. The support team was very helpful with getting us set up and ready to roll, plus acted quickly when we had some issues. Great team and great app if you're looking for that quick solution to your storefront.
We couldn't be happier with the product and especially the service. They helped with all implementation and have worked out any tweaks we have needed. Not to mention it has boosted our up-sales substantially.
Shopify does not play nice with complex product options but this app does a great job in providing work-arounds. It is extremely customizable with many options for how to set up your variants as well as rules to create conditional formatting which is great!
It has some limitations because of they way Shopify is set up but it is by far the best option I have seen for this type of application.
Additionally, their customer service is outstanding! We had some quite complex issues for them and their team was extraordinarily prompt in their responses and always managed to solve solve any issues we hand by the end of the day. Best support team I have encountered on an app by far!