Omtaler (584)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
21. desember 2018

This app has been amazing!! I used it to show the different monogram options I offer. This app is the easiest I have used so far and the tech support I have received when trying to do custom edits to tailor to my customers is AMAZE! Highly recommend.

Monogram Goods
USA
23 dager bruker appen
Redigert 28. mai 2021

This app clones the all of listing variations and you get hundreds of copies. So messy. It can not be used with with spesific product discount. And its very hard to use eg. Facebook marketing because of copied listings. Instagram-Facebook shop feature is useless too...
UPDATE: Newer version is still not avaliable. Few weeks, few months... It almost a year :) Cloned products are still a nightmare. No solution for this.

Roarcraft
Tyrkia
Over 1 år bruker appen
Mageworx svarte 23. februar 2021

Hello,

Thank you for your feedback.

We do understand your concerns and sorry for the app turned out to be too complicated.

Our team is working on a new update for this app, which will significantly improve the approach of how the options are added to the products. We will get rid of these cloned products and will use the Shopify Variants functionality to add the options. The final product variant will be dynamically generated to reflect all chosen options. It will make all native Shopify features work correctly.

Please feel free to try the app in a few weeks after this new version is launched.

Thank you.

7. april 2019

Love the app, it's the best in the market place. They need to optimize their app however, product correlations and option set duplications are a bit limited and clunky.

I've sent in a request about this, hopefully they work on it. Still the best around.

Sugarboy's
USA
Over 1 år bruker appen
Mageworx svarte 8. april 2019

Thank you for taking the time to leave us a review! We are also working on the new app version with the enhanced user experience. Feel free to get back to us if you have any suggestions.

1. september 2017

This app was amazing at first. I thought it was the solution to all of my Shopify options problems. That being said.... I continue to have issue after issue with this app. Mageworx is great to investigate and solve problems, but it takes them roughly 24 hours to respond to an email, which is the only way to contact them. I am paying $15/mo for a product that has gone down at least 3 times in less than a year that I have been using it. This is a HUGE issue for someone who relies on these options to sell their products. I had a customer contact me of the issue tonight because I have recently installed a chat app on my Shopify site. I wonder how many times this has happened without my knowledge. I am seriously considering a switch to a different app as it has been several hours and this issue is still ongoing. Again, no phone number to contact someone and they have bankers hours.... its 11:30pm on a Friday. Extremely unhappy.

Aside from the issues I am having today... The app is slow in general. I can type "Shirt Color" into my app options and it takes 1-2 minutes to enter into the field. Mageworx has a lot of updating to do.

Vacation Tees
USA
Over 1 år bruker appen
22. desember 2021

We picked shopify over bigcommerce based on this app. Or products have a lot of different options as every product is made to order, without this App our onlineshop with shopify would be useless. The support is first class and always helpful, I cannot recommend this app enough.

Fox Umbrellas
Storbritannia
21 dager bruker appen
Redigert 9. april 2020

The front end app is great, the back end of the app not so much but the support is excellent.

However, I feel it is missing some fundamental things within the app.
1. being able to select all products in a search to assign a template to (rather than page by page)
2. being able to use the "sort" function on the menu bar to change the order of the products
3. being able to see which products don't have a template assigned to them
4. being able to see which templates are assigned to which products
5. being able to set up automatic rules for templates so you don't have to do it manually

When you are dealing with a large inventory of products I feel that the app doesn't support you very well.

I also feel that support doesn't particularly want suggestions and while a part of me understands that I would expect them to at least consider them for future improvements of the app.

It is a very detailed app for creating multiple variants and being able to create parent and child variants. On the front end it looks very good and support was able to assist with CSS edits that were beyond my ability.

It suits my needs on the front end very well but I feel the back end could be much easier to use.

Scutes
Storbritannia
Over 1 år bruker appen
Redigert 15. april 2020

I have tried many product options apps, this is definitely one of the most flexible. The support has also been great, adding in a few features I needed which really helped make up my mind this was the app to go with. Thanks!

Webaroo
Storbritannia
20 dager bruker appen
Mageworx svarte 15. april 2020

Hello,

Thank you for taking the time to leave us such a great review! You made our day! We will strive to deliver great experiences consistently.

Feel free to get back to us if you need our help. We will be glad to assist.

Have a great day.

Redigert 7. februar 2018

The MageWorx Support Team is learning to more responsive and they are improving their App. There is still a long way to go, but they prove that they are getting better and they are willing to get better at what they do.

I will give them a 5-Star when customer purchases reach $100,000 via their system.

That is the only true test.

--------------Update 07FEB2017-------------------------------------------------

The app promises a lot, but falls short. We have been struggle install the app for 3 months. Used the Magento version and it works fine. But the Shopify version is clunky, product option images disappear randomly, it does not work well with other apps as if it was the only app you would get, and the support team does little to help. Their only answer is to ignore requests and push back saying until the next release, which never comes. Other apps do a better job to ensure that their app succeeded and impresses the buyer of the app. Even when asked to help for money, they seem indifferent to even help for money. The self installation is very dangerous. My recommendation to you is to go to another app in order to avoid all the problems, indifferent uncaring support team, and save your time. Even when their product fails, they still charge you. Just FYI.

Solara Cdl
USA
Over 1 år bruker appen
28. februar 2022

This app is exactly what I needed to add custom options to our products & allow our customers to input personalisation. There were a few minor issues that the support team were super quick & helpful at solving.

Custom Steel Appeal
Australia
20 dager bruker appen
9. november 2020

Using the basic Shopify plan for my start-up I had a complex set of product variants for my skirting boards that Shopify alone couldn't cater for. After searching the app market Advance Product Options was the clear choice. I installed it and it achieved exactly what I needed. As well as a great product, the support I've received when I've needed it for a few teething problems was superb with my queries answered quickly and efficiently. Highly recommended.

Peak Premium Skirting & Timber Limited
Storbritannia
19 dager bruker appen