Classificação geral
4,6
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
26 de março de 2023

10 out of 10 customer service! They answer emails within minutes and are very helpful with any issues I run into. Couldnt recommend more!

PrankPackage.com
Estados Unidos
26 dias usando o app
28 de dezembro de 2021

This app helped me build a product configurator from scratch. The conditional logic and options are incredibly useful. Angelika and Dmitry have been incredibly helpful in support and are extremely flexible to work with. Would 100% recommend.

arautorestyling
Estados Unidos
Mais de 2 anos usando o app
19 de janeiro de 2021

This is a great app if are NOT planning on creating DISCOUNTS on select products. This is due the the fact that any options you create that have an added charge will not be included at checkout. And for that serious flaw, we will be removing the app and choosing one that works with are $chargeable added options.

fitzBODY.com
Canadá
Mais de 2 anos usando o app
Data de edição: 19 de julho de 2020

We have received fantastic support from the dev team at Mageworx!

They have helped us make a lot of tweaks that really improve the way this tool works for our business. Very happy to be working with them and utilizing this feature rich app.

It looks like another user thought their response times were a littler slower than they would like at ~ a day. The dev team is in Belarus, and thus sleep like normal humans in that time zone, but are extremely responsive and helpful. In our experience we are able to get exchanges handled over a couple emails, usually taking no longer than a day and a half in total. This includes help with customization.

Thesis
Estados Unidos
Mais de 2 anos usando o app
Mageworx deixou uma resposta 24 de julho de 2020

Hello,

Thanks so much for your positive feedback and good vibes. We truly appreciate your support!

We are glad you felt satisfied with our service. This is something we've worked hard on and we're pleased our efforts resonated with you.

Criticism is also valuable to us :) We take all the feedbacks to heart and we're planning on making some internal changes based on them to improve our response time.

Have a great day!

8 de dezembro de 2020

Great app, helped me show all of my variants for my personalisation and helped me to create some very fancy bundles. Great support (although I wish we were on the same time zone!) They are great at adapting things from the developer side to suit your needs which has been so helpful.

The Daily Design
Austrália
Aproximadamente 2 anos usando o app
Data de edição: 26 de fevereiro de 2020

Fantastic support, they were fast and helpful. The plugin is a great solution to otherwise a big problem with the limit of possible customization per product, and it also saves a lot of time.

linsoul
China
Aproximadamente 2 anos usando o app
Mageworx deixou uma resposta 27 de fevereiro de 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.

8 de abril de 2020

Extremely flexible product options that will probably give you just about every ounce of control over options, addons, accessories, or whatever you could come up with for your product. Staff is very communicative and accommodating, making getting it set up just for your needs a very smooth and positive experience.

Purr Glass
Estados Unidos
Aproximadamente 2 anos usando o app
Mageworx deixou uma resposta 9 de abril de 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently.

Have a great day.

3 de novembro de 2017

First of all, professional support team that were able to assist upon all problems we had on our site. Easy to use interface that covers the configurations that we need. I would highly recommend this app!

Artstu
Taiwan
Aproximadamente 2 anos usando o app
13 de outubro de 2020

The customer service is super efficient, they usually reply in less then 20 min. They helped with the installation and the setting.

Ferrante
Itália
Aproximadamente 2 anos usando o app
Mageworx deixou uma resposta 14 de outubro de 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently.

Have a great day.

27 de outubro de 2017

Great Great Experience with the app and support. Highly skilled team that backs this wonderful app. It has been a lifesaver for unique requirements of our store. I can not thank them enough for almost instantaneous support I got on some customizations and support whenever we needed it. We will surely consider all other apps made by the mageworx team as we can rely on their support 100%

Thanks,
Tej
personalthrows.com

Personalthrows
Estados Unidos
Aproximadamente 2 anos usando o app