APO Product Options, Variants , 574 recensioner

This is a great app, but the thing that's impressed me the most is the wonderful support team. Amazing response times and hands-on help with ensuring the product variants are configured correctly and working efficiently. They've over delivered in this regard. Many thanks and greatly appreciated.

This product was just what we were looking for! We needed to add multiple choices to one product and they delivered. Their customer service is excellent! They are awesome to work with and always answer any questions and fix any issues I have made for myself (user error not the product). I highly recommend them!

BEWARE. We've used this app for 5 years. They recently updated the app as the older app was having issues where customer's weren't getting charged for options even though they showed on the order. The new approach resolves that, but it opens up some serious issues:
1. Products with options can't have their inventory tracked. This was not told to us when we migrated. It is in "development" (and has been for a while), but it is absurd they launched an app that doesn't have one of the primary functions of e-commerce - tracking inventory. That means you have to manually update your inventory for these SKUs. Really?
2. The new approach can cause a host of other issues with functionality with other apps as it created new custom options variants or SKUs for every order. We had to revamp all of our shipping software to try to accommodate this new approach (with limited success). We also ended up having to remove options from some products because it become too complicated to manage.
3. You'll get a a lot of extra variants or SKUs in your admin system that are a pain to manage as anytime a customer creates an option on your site, it generates a variant or SKU in the back end.
If you don't care about inventory tracking or compatibility with other apps, it works great. Otherwise, BEWARE of using the app.

Thanks so much for your help!

This app used to be GREAT - absolutely perfect for what we needed. Why can't these developers leave well enough alone??? They are constantly tweaking and changing. They want me to upgrade, and if I do that the app will no longer meet my needs at all. We need to be able to tack a stock product (think a large blue T-shirt) out of stock, apply a customization (iron-on) at an additional charge, and append the sku to reflect the customization. Used to work beautifully, now has issues, and that facility will be removed completely if I upgrade. The old version has been changed that causes some issues, but at least it is still tracking inventory and linking by product ID, which is critical for my business. If they keep this in the new version they would have a 5-star app.

Read the review by Wabi Cycles, it says exactly everything I want to say. The app worked GREAT for years, but then it became buggy, and after a month, its still not fixed. Their new version of the app doesn't track inventory! Its also incompatible with a shipping app I use.
They updated the app, broke it, and now I'm moving to another app. Don't fix what ain't broke!

Excellent app with even better support! I had an issue with my product page and had it fixed in no time highly recommended.

As many others say this app USED to be great. For the second time in a row now we tried to update the app to the new version and the second time was as bad as the first. And mind that every time it doesn't work our configurator is down, which means our products are worthless.

So comes the second try they send me again instructions how to do this and I am getting ready at a little down time and as per instruction I delete the old app. The moment I am clicking the link the provided I am getting an error message. And now I am in absolute panic mode because our website is basically broken now, I contact support one time, two times, three times...no response. After about two hours I am getting a reply and it basically says "well you should have done that at 10:00am our time" which is 01:00am my time!!! Great, right? Now my site is broken and nobody helps me. Shopify really needs to come up with an insurance against developers like this because if they'd be in the US I would sue them for damages.

Really good and Good customer service specially agent Angie

The product is excellent for use in our store where customers need to have the option to select multiple cable options. This is a easy way to address power plugs that vary by country and to add premium costs to specific varriants.

However, far more notable is the Team behind this app. Angie, Maggie, Tanya, et al are there for you to resolve any question big or small. They go above and beyond the expectations of support to ensure that your problems are addressed. This is no cookie cutter FAQ support. Real people who really care are exceptional these days. While there are many apps that do similar functions, I can recommend this advanced product options because of this difference.