APO Product Options, Variants

APO Product Options, Variants

Recensioner (593)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
12 maj 2023

Review of Mageworxs' Advanced Product Options

I recently had the pleasure of using Mageworxs' Advanced Product Options, and I must say that my experience has been nothing short of exceptional. From the moment I started using their product, it became evident that Mageworxs is a company dedicated to providing top-notch solutions and outstanding customer service.

One aspect that truly stood out to me was the incredible level of support I received from the Mageworxs team. They invested countless hours in assisting me with my queries, and I can honestly say that I cannot fault them in the slightest. They consistently went above and beyond, exceeding my expectations every time I reached out to them for help. Whether it was a simple task or a seemingly complex issue that I thought they couldn't handle, they always came through with prompt and effective solutions.

Moreover, I was thoroughly impressed with the responsiveness of their support team. The speed at which they replied to my inquiries was remarkable. It was evident that Mageworxs values their customers and strives to provide a seamless experience. Every interaction I had with their team was not only efficient but also friendly and down to earth. They made me feel valued as a customer and addressed all my concerns with genuine care and attention.

Now, let's talk about the Advanced Product Options interface itself. It is truly remarkable. The interface is sleek, intuitive, and user-friendly. Navigating through the various features and functionalities was a breeze, allowing me to customize my products effortlessly. The level of flexibility and customization options offered by the Advanced Product Options is unparalleled. It provided me with the tools I needed to create a truly unique and tailored experience for my customers.

Given the exceptional experience I've had with Mageworxs and their Advanced Product Options, I am wholeheartedly committed to continuing to use their services in the future. In fact, I am eager to recommend them to anyone in need of a reliable and feature-rich product options solution. The value they provide far exceeds the monthly cost, as their dedication and hard work to address any issues or challenges you may encounter are simply invaluable.

In conclusion, Mageworxs' Advanced Product Options is an outstanding product, backed by an exceptional team. Their commitment to customer satisfaction, the remarkable speed of their support, and the incredible functionality of their product interface make them a true leader in their field. I cannot recommend them highly enough, and I am confident that anyone who chooses to work with Mageworxs will be as delighted with their experience as I am.

Thank you for everything Mageworxs.

TITAN PLATES
Storbritannien
Ungefär 2 månader användning av appen
1 maj 2023

This plugin does everything it says on the tin and more! Caring company with attentive support. What more could you ask for? Absolutely worth the subscription if this is the kinda thing your store needs.

Not only were we able to use this app to work on converting our store to more of a product configuration instead of simple product options, but we were able to work with the developers to come up with a custom Javascript tie in to expose their object model to a separate service. Saving us a tremendous amount of time and allowing us to lean on Mageworx's hard work as a reliable part of our app.

I went into that conversation with their support expecting it to be outside of the realm of what they would willingly offer, or never hear back. Least to say I was pleasantly surprised when their customer support was more attentive to the conversation than I was and correctly translated my request to their developers who delivered exactly what I needed after some back and forth on gathering requirements.

My Store
USA
Ungefär 2 månader användning av appen
Redigerat 8 april 2019

Update--App is working better BUT I have wrote several times about a new issue and havent received any response. The customer service and help sucks so bad.

Now--If a customer adds something with the custom options added, but then removes it from the cart, the custom option pricing still stays and does not give them a choice to remove it. --Not only that, but if the customer has an account and they sign in a week later, the cost IS STILL THERE! So it NEVER goes away until they check it out. It is extremely frustrating. Currently looking for a new app to use.

SOOO aggravated with this APP. It is so unreliable. I have been writing them for over a week and they haven't even made an attempt to fix the problem! DON'T even bother trying this app!

Southern Made Monograms Llc
USA
Ungefär 3 år användning av appen
31 augusti 2023

Great app and all questions are answered quickly and they have been extremely helpful in customising even the design to suit my site.

Quality Eyes
Storbritannien
Ungefär 2 månader användning av appen
21 januari 2021

The app does what it offers. However there's an issue I have reported almost for a month is not solved - custom product is added more than once in the order. I have to manually check and refund for those overpaid. This is a serious bug but the developer fails to solve it.

Cityluxe
Singapore
Mer än 3 år användning av appen
Mageworx svarade 21 januari 2021

Hi,

We are sorry for the inconvenience you've faced with.

We've finally managed to find the root cause of the issue - there were conflicts with items' removal in the cart.
Now, this should be fixed permanently.

Please feel free to reach out to us in case of any questions.

2 september 2021

Perfect. Everything we needed and more. Asked for some custom design work to be done to the app to suit our needs and they made it happen straight away! Excellent product and excellent support! Shoutout to Angelika and Dmitry!

AimShop.com
Storbritannien
Ungefär 2 månader användning av appen
19 mars 2018

Just brilliant.

Have a custom theme and all other apps could not work in the way I needed it to. Vitali and the guys at Mageworx had the app installed and fully functioning and matched into my theme layout just as I required......all in less than 24 hours.

Great work and thanks.

www.burycomputers.com

Bury Computers Limited
Storbritannien
Ungefär 2 månader användning av appen
11 september 2016

Fantastic options app that has everything I was looking for. Having tried every other options app and not been able to find the features that I needed, Advanced Product Options was the one solution that is perfect for my store. In my particular scenario, I needed swatches with configurable images for each option and set prices for each option. Easy to use and can't speak highly enough for the support. Needed quite a few specific alterations and support helped every step of the way until the setup was EXACTLY what I wanted.

I wouldn't hesitate to recommended this app as the best options app on Shopify, and would certainly use on other stores I create. If you're sitting on the fence, give this app a try, you won't be disappointed.

Essential Woodwork
Storbritannien
Ungefär 2 månader användning av appen
31 oktober 2018

Simple to use app. Reached out to support on an issue and they got back to me in timely manner to solve the issue.

tenoverten
USA
Ungefär 2 månader användning av appen
6 juli 2022

Causes us so many issues, creates an additional sku every time which messes up the back end with thousands of products showing. The item does not show in the checkout so customers are constantly on the phone asking if the item has been added or not. Just causes a complete mess to your skus.

Equip2clean
Storbritannien
Nästan 3 år användning av appen
Mageworx svarade 6 juli 2022

Hello,

Thank you for your feedback.

We are truly sorry you faced difficulties while using the app.

As you may know, Shopify doesn’t allow third-party apps to change original products’ prices at the checkout without using the standard variants or cloning the product.
So to make it possible to pass the selected options to the Checkout, the app generates a custom product variant for each unique combination of options added to the cart.
But the trick here is that we don’t create duplicate variants. If a variant with the same options already exists, we reuse that variant, instead of creating a new one.

As for the Checkout issue, you may address us at apps@mageworx.com and our support team will check it.

We've reviewed your previous tickets submitted several months ago, there were incompatibility issues with the third-party drawer.
Unfortunately, no app provider can guarantee compatibility with external plugins.

Thank you.