Recensioner (583)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
22 maj 2018

The support team was very helpful.
I highly recommend them!

The Initial Workshop
Mexiko
3 dagar användning av appen
7 oktober 2021

Install the app. Then continue reading my review.
It's that good. Great functionality and superb customer support. Price is also good compared to other inferior apps. Price/quality this one is the best in it's field.

coffeecafeBE
Belgien
3 dagar användning av appen
26 juli 2020

I use this app to allow customers to add embroidery or other customizations to their products.
This App allows you to:
charge per character
have multiple templates which can 'overlap'
add images for your custom options (font or color etc)

Install was done by them & turn around was very quick
Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities

Doesn't seem to slow page load speed!

My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.

Judaica Spot
USA
3 dagar användning av appen
Mageworx svarade 27 juli 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

22 september 2021

Perfect! Couldn't ask for more from their support. We needed some custom changes to the app for our website so the app would work the way we wanted. Nothing was too much trouble and within 48 hours of downloading the app they had done a custom install for us with several rounds of feedback and updates to the look and functionality of the app on our site. I really couldn't have asked for more from Dmitry. He really went above and beyond to make sure we could get exactly what we needed from the app. Highly recommended!

Pixie Bell Sweets
Storbritannien
3 dagar användning av appen
5 februari 2021

Horrible experience with this app. We spent countless hours and lots of money installing and setting up hundreds of variant options, only to discover a critical feature limitation. You cannot use any discount codes with this app except for storewide codes. Want to run a sale on just one product, or one collection? Can't do it. This is a dealbreaker and we had to abandon the project after so much time and money. Also, the way the app functions, it creates a new product anytime someone purchases a new variant combination. This means managing the back end of your store will become very messy and cumbersome as you will have hundreds of "placeholder" products generated by the app. No help or refund from the developper for this, even though we are not able to use the app in our store. The discount code limitation should be clearly disclosed, as it is a critical function for many stores. The variant options LOOK nice, but the the feature limitations make it unusable.

Uplift Active
USA
2 månader användning av appen
Mageworx svarade 8 februari 2021

Hello,

We are truly sorry for the inconvenience you've faced with.

Unfortunately, the current app working principle doesn't allow us to fix this issue on the spot. That's why we decided to reconfigure the app. It will no longer generate custom temporary products/clones and all the native Shopify features will work properly.

But since this is not a regular app update, but a massive UI reconfiguration, the development process takes time. We constantly face new challenges while striving to make the app function perfectly. That's why delays in release happen.

Please feel free to reach out to us directly to discuss the ways we could solve the conflict.

Have a great day!

1 september 2021

Just from using the free trial, the support team has been super helpful and responsive to address my needs. The UI is.suoer intuitive and easy to use.

Synth Palace Demo
Kanada
3 dagar användning av appen
6 september 2020

i recommend this app, very helpful and patient! i received an answer very fast all the time and was happy with the support.

hex + stones
Österrike
2 dagar användning av appen
Mageworx svarade 7 september 2020

Hello,

Thank you so much for taking the time to rate our app! We truly appreciate it.

Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

19 mars 2018

The support team was very responsive and helpful. I had some issues, but they provided guidance and were very responsive in making custom adjustments for my Shopify store. Their staff is dedicated and will make sure you have what you need in order to succeed. Highly recommended!

Muga Movement
USA
2 dagar användning av appen
Redigerat 1 november 2021

I like the IDEA of this app, but it is constantly creating issues in my shop;
-Printed the option code language on my packing slips
-Created duplicate products
-Stops discount codes from working
-Some items in collection were not displaying due to this app changing code in my theme. Took shopify support about an hour to fix it. This caused me to LOSE sales over the weekend since the items were part of a BOGO sale. -This app changed code in my theme which was a mess to get out and reverse. Today I decided I've had enough. Looking for another option.

L.A. Minerals
USA
Ungefär 2 månader användning av appen
1 september 2021

Really fast support to set up.. So far so good in the development stage of our clients site. Looks like it will help with the product bundling needs

Towbars Australia
Australien
2 dagar användning av appen