APO Product Options, Variants
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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Brilliant app so far. Before choosing Advanced Product Options I first went to Bold Product Options after seeing all the reviews and customers using it. I don't usually badmouth other app providers but they were a terrible choice and I don't understand how they have so many customers when the service (for me anyway) was all over the place. One email request was responded to by about 5 different people, each asking 'How can I help?' when the first person already resolved the issue. This became confusing, cluttered up my email folder and just seemed very unprofessional.
Then there was the issue of intuitive functionality of the app itself. The app dashboard was confusing to navigate and the 'help' pages felt like I was reading an upsell WSL. A key element that was missing from the app was the option to change your product image to match the option you select on the product page. When I contacted support about this they referred me to a requests page where they would charge $1000 to put in a few lines of code for this option. They also had a cheaper option, where the request could be outsourced to a company called Storetasker so I went straight to them. They tried to charge me over $150.00 to put in these few lines of code which should have already been in the app.
I just said f*ck that noise and went to Advanced Product Options, and I'm glad I did. Their customer support is fantastic! Anjelika was very helpful and responsive to my requests and any issue I had was dealt with, fast. I wanted to add some custom code into my product options and they implemented it without hesitation. Dmitry was the coder I believe and he was extremely helpful when implementing my request. Everything I asked for he had no problem solving. I look forward to their update coming in March and will continue using their app in the future. Excellent app.
The app is great and works very well. Absolutely recommended for those stores that need very customizable product options. But most of all I want to thank the support staff who responds very quickly and very efficiently to my request for some customization.
Great flexible app, customer support is fantastic as well. Answers and solutions within a day. Would recommend for anyone who needs more complex product variants than shopify offers.
Hello,
Thank you so much for this review! We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
Fantastic app and the backup support is fast and friendly. We have seen a massive increase in business now we can offer more options to our customers. We definitely recommend installing this app to your store.
Great App. We uses it extensively throughout our site. Customer service team is amazing. Very responsive and quick to resolve the issues
Top notch app and great customer support. What more do you need!
Awesome app, great support! I love how the app works. Can't wait for the future updates!
I have installed the Advanced Product Options app, and is awesome.
I had a few issues with the installation and setup but the support team (Vitali) was very helpful.
Higly recommended!
It takes a lot of organization and time to effectively create a workflow for your custom options. Once its all together it really works well, BUT there are always hiccups in software and user interfaces that weren't designed to work together natively...
But the Advanced Product Options team's customer service is out of this world. They respond quickly and work on the backend to get any issue that I have fixed. I've had 3 or 4 issues in the last year and each one was taken care of by their team within 3-12 hours and all I had to do was write an email, give them access to the backend, and they've taken care of everything. I'll be a customer for the foreseeable future.
Hello,
We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!
Have a great day!
Advanced Product Options is an incredible app that our store uses to create product listings for Fireplaces, BBQs, and more! The people behind this app are incredibly helpful; I wish this quality of service was standard in the industry!