APO Product Options, Variants
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.
Hello,
Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations.
Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed.
Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.
So please let us know if you decide to give the app another try, we'll do our best to make things right.
Thank you.
I have found the support excellent. The app does most things I require and is as good as anything available on Shopify in my opinion. I believe there are new features in the pipeline. If they are implemented I would give this app 5 stars.
While the app seems to work OK - their install was one disaster after another. Incomplete install, multiple reminders to fix, broken cart, broken product pages and our cart and products are still broken. Have gone elsewhere for a fix and complete install
Fantastic and exactly what we needed. Easy to set up and customize without any coding. We needed a few further customizations to match our store theme and support was responsive and made the changes quickly!
I'm fascinated by the reviews for great service as I've just sent my 3rd request begging for help. I'm completely stumped by the setup and have been told twice now to look at the tutorials and that they can't help me. Looks like I'll be deleting it...
Hello,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We've received a ticket from you along with this review and would like the opportunity to investigate your feedback further within it.
Have a great day.
Great options tool, support is great and very, very fast! But it makes a clone of each product. can be automatically deleted after a while but still no good solution if you will use remarketing etc.
Customers can't change an option anymore, if they click the product from the cart page, because it will link to the cloned product without options...
I hope a solution will be found very soon
Hello,
Thank you for your feedback.
Yes, we understand your concern. At the very moment, our dev team is working on the massive UI reconfiguration, We'll change the way our options are added to products and get rid of those cloned products.
We are doing our best to release this update as soon as possible.
Have a great day.
This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.
APP is not working with simple theme
Hello,
The app was integrated into your theme successfully.
However, each theme (whether it's simple or not) has unique selectors. So you might need to add theme selectors to the app's Settings to make all the features perform as intended.
Our team configured the app for you as soon as we got collaborator access to your store.
Always feel free to contact our support team if you have any questions or need help with anything.
Not working as well as there is don't have any good support..
I try to contact support from 1week and they are unable to provide a solution.
as well as buy this app
Very handy app, but the support for this is incredible. Had a very quick response and amazing turnaround for bit of customisation help. Thanks!