APO Product Options, Variants
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I guess it is the best app, but the perfomance on mobile was awful atleast for our android users, The app had everything I need I would rather keep using it but I do need my android users to be happy at maximium, Hope they can solve it and I'll come back with their app.
I did like this app, and the support was quite quick (usually within 24 hours) but I absolutely hated how they cloned your products. I ended up with 100's of extra products that made finding the ones I actually needed to very difficult. Uninstalled for this reason.
Hello,
Thank you for your feedback.
We understand your concern. The thing is that Shopify doesn't allow changing a product price on the checkout without using the standard variants or cloning the product.
Our team is working on a new update for this app, which will significantly improve the approach of how options are added to products. We will get rid of the cloned products and we will use the Shopify Variants functionality to add the options. The final product variant will be dynamically generated to reflect all chosen options. It will make all native Shopify features working correctly.
Have a great day!
I contacted support and have not received a response in 3 days. I haven't been able to use the app or get my questions answered. For the monthly amount they are charging they should have a live chat option to contact support for help. Overall this app is not giving me a good impression.
Installation is not user friendly a shopify guru tried to install the app due to lack of communication from the developers and he was unable to install it.
in the future i would like to see better communication, an option to alphabetize options list with the click of a button and ability to edit multiple options list at a time. Being able to copy and paste a options list instead of entering one by one would be helpful also.
These guys offer amazing customer support! Other apps I tried using made me wait and wait and wait for help, but for every app I've ever had with this company they have been responsive within 12 hours of messaging them. They offer free installations and are very helpful across the boards. Highly recommend.
Hello,
Thank you for your time spent on rating our app. Our company puts customers' satisfaction as a top priority and we are committed to our customers.
Fell free to reach out to us for any suggestions or queries.
Have a great day.
Adds a whole range of product options into your store for a whole new dimension of service for your customer. Also they have super fast and helpful customer service!
THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!
Hello,
Thank you for your feedback.
We'd highly appreciate it if you could elaborate a bit on your concern.
The app generated cloned products before. But we released a new version recently that has a completely new working principle.
Instead of creating a clone for every product with options that a user adds to the cart, the app now creates variants for those options right inside the base product. Clones are created only if the base product reaches Shopify’s limit of 100 variants per product. In such cases, we create a clone and proceed with adding variants to it, until that clone also reaches 100 variants. Then we repeat the process. But the trick here is that we don’t create duplicate variants. If a variant with the same options already exists, we reuse that variant, instead of creating a new one.
Third-party options apps providers are limited by Shopify in many aspects. We are not allowed to change the original product price at the Checkout and are to look for workarounds.
Some apps generate clones, some create draft orders. We decided to use Shopify product variants functionality.
Thank you.
This app is easy to use and works perfectly with our needs to offers options to our customers. We were facing a technical issue on our shop, and within a few hours it was fixed thanks to their customer support and dev team! GREAT!
this app helps me a lot with my store and product customization. I recommend the app for its great features and best price
This app is great, Easy to use and for the price you get exactly what you need, it would be Great if they had another level of subscription with more options but for now this app is exactly what we need. Thankyou Alexey, you were amazing!
Hello,
Thanks for leaving a review, and mentioning Alexey. You’re right, he is always going above and beyond. We’ll be sure to share your praises with him!
Always feel free to address us.
Have a great day!
While the app seems to work OK - their install was one disaster after another. Incomplete install, multiple reminders to fix, broken cart, broken product pages and our cart and products are still broken. Have gone elsewhere for a fix and complete install