評價 (584)

整體評分
4.6
各級評分數量
  • 87% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2020年9月29日

The best experience with their support I have ever had. Although unfortunately, I could not achieve what I wanted as I have a very specific product. I highly recommend it.

Botonicar
美國
使用應用程式 大約5小時
Mageworx 已回覆 2020年10月14日

Hello,

We are sorry the app didn't meet your needs. We had a real pleasure working with you. Feel free to get back to us in case you any kind of assistance is ever required.

Have a great day!

2020年4月6日

We have now tried the app for several days to create our products. The app does what it says, but unfortunately we have found that we have different requirements. The customer service is great and has helped us several times within a few minutes.

Wandergalerie
德國
使用應用程式 5天
Mageworx 已回覆 2020年4月7日

Hello,

Thank you very much for your review! We appreciate it.

Let us know if you have any questions or need our help. We will be happy to assist.

Have a great day.

2022年2月23日

Support are responsive and so helpful! App has everything I required and is great in everyway but one. Whole app is ruined by the way they do price addons by creating clones or variants, just creates a mess of your products. Think they choose the wrong route here and should have used draft orders way. Such a shame and I won't be using it.

Gift Moments
英國
使用應用程式 5天
Mageworx 已回覆 2022年2月23日

Hello,

Thank you for your feedback.

We do understand your concern and are sorry the app's working principle doesn’t fit your needs.
While developing the app, we were considering different ways of applying options. Draft orders have their own limitations such as incompatibility with discounts and other features related to the standard Checkout flow.
Generating custom product variants allows us to overcome these limitations.

If you ever decide to give the app another try please feel free to address us.

Thank you.

2021年1月16日

There is some limitation and had to be creative to make it work properly with my coffee store but the customer support is incredible and the free installation is much welcome! If you plan to do a serious systemic store and don't want to struggle with price/size/weight variation on hundreds of item this app is for you, this will save you alot of time on the long term

La Boutique
加拿大
使用應用程式 4天
2017年12月8日

Slightly strange review here as unfortunately after trialing Advanced Product Options we won't be continuing with it. The reason for this is we need an options tool that can match options to SKU's and also update individual costs not just add on a cost or percentage to a base product. I'm still giving Mageworx 4 stars as their customer service has been fantastic. I'm sure for many businesses this App would work perfectly, but for us we need to maintain genuine variants with SKUs and the ability to select these products via options.

Oracle 7
英國
使用應用程式 3天
2021年10月9日

Wanted to like it from reading reviews… but approved for them to work on my website, apparently I guess the code didn’t work for the theme version I had. They installed the code and got back to me with the report that it wouldn’t work. Left the code there and my page was displaying random characters all over.

Justdtips
美國
使用應用程式 2天
Mageworx 已回覆 2021年10月11日

Hello,

Thank you for your feedback.

We are sorry the app didn't work for you and for the possible miscommunication.

I would like to stress out another time that the app works with your theme perfectly well. But it's incompatible with the external scrip by Dynamic Product Ads.

We didn't delete the app code to let you decide how to proceed. You could consider removing the script in question and proceed with the app testing.

Since you decided to discard the app, please let us know if you need our assistance with the app code removal. We'll resent a collaborator access request.

Looking forward to hearing from you.

2020年7月17日

For $14.99/mo their support team needs to respond faster. I installed the app yesterday and submitted a request for installation. The team responded the next day (which isn't unreasonable, but other teams have responded within HOURS of receiving an email). While I was waiting I began creating a template that was relatively easy to do. It's not the best interface but it is doable. I received a collaboration request this morning & accepted it within 5mins because I was notified by email as soon as it came in. I have not heard anything else from their team after two emails to confirm that they have access. I also looked on Shopify to see if anyone logged in from their account, which they haven't. This is problematic because: 1. This is wasting time on my free trial. 2. As mentioned, other teams respond significantly faster.

Allyce Virgin Hair Collection, L.L.C.
美國
使用應用程式 1天
Mageworx 已回覆 2020年7月24日

Hello,

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the slow service you received. We will handle that issue on our end. It is our priority to ensure every client receives timely assistance.

If you ever need our assistance again we'll do our best to provide you with excellent support.

Have a great day!

2019年1月17日

I keep getting this error when trying to use the app:

An internal server error occurred.
The above error occurred while the Web server was processing your request.

Please contact us if you think this is a server error. Thank you.

Dead Center Cycles
美國
使用應用程式 39分鐘
2017年2月22日

Very good support! App work fine, perfect for what I need

Affranchi
加拿大
2021年3月11日

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

chenna
巴基斯坦