Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

January 23, 2019

Okay, the app just works and does what it says it would do. Support is efficient and patient. Highly recommended app.

Furniture Online: Buy Wooden Furniture for Every Home | Saraf Furniture
India
Over 2 years using the app
March 14, 2019

Awesome app. Really impressed with the functionality and support. Literally the only thing that is missing from the app (which btw dosn't exist on any other app I found) is the ability to layer images of custom options to build up a truly unique custom option

Kustom Kit Gym Equipment
United Kingdom
Over 2 years using the app
Mageworx replied March 18, 2019

Thanks for leaving us such a wonderful review! We are glad that you loved our app.

January 26, 2022

Best app for options in your online shop. The team is amazing, very quick to answer and solve any issue. Highly recommended.

M2G Brindes
Portugal
Over 2 years using the app
Edited August 24, 2020

This app and the customer service for this app is literally the best out there. I am totally blown away by them in a good way! I went through literally a dozen product option apps and none of them could do what I needed. They would have 90% of the things I needed, but the remaining 10% was really important. I searched and tried and searched and tried. I spent days and days and days looking for an app that would work. This was literally my last straw before I was going to pay someone to help me. Then, I found this app. It DOES EVERYTHING and the one very tiny thing that I could have worked around, they updated for me for free. This app is the best!! And, their team works with you quickly and happily and helpfully. Couldn't be happier. And, I am a very frustrated consumer of web/html products (so my happiness means a lot). I'd give them more stars if I could. AWESOME!

UPDATE: IT has been about 5 months since I wrote the above and I am continually blown away by the amount of support I receive every time I have a question or an issue. The app development team is simply the VERY BEST out there. There has never been a problem they couldn't solve.

I highly recommend this app for order bumps and any time of customization options you need to offer. I would not be able to offer my products on Shopify without this app.

UPDATE: LOVE this app! Love the customer service. I feel like a needy customer because my products are all based on customization and their app does all of the heavy lifting for me. I ask a lot of questions and they are always willing to help. Awesome!

Pottery Awesomeness
United States
Over 2 years using the app
Edited March 12, 2024

What an amazing App and support team, they help me no end of times and always manage to fix any issues i have. Couldn't recommend them anymore!! Please install!! Updated 12032024 - These guys keep on being the best. Never installed a better app and had support like this. I'll never be uninstalling this!!

Direct Computers
United Kingdom
Over 2 years using the app
September 2, 2020

Great support, great app. Polished and straightforward with a lot of flexibility. Having never used Shopify before I had a specific idea of how I wanted my products to be customizable, and this app allowed all of it to be realized easily.

Skullterra Designs
United States
Over 2 years using the app
Mageworx replied September 7, 2020

Hello,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.

October 17, 2019

Awesome app - does exactly what it says on the tin. Not only that, but they offer the best support of any app I've used.

Marloe Watch Company
United Kingdom
Over 2 years using the app
Edited December 2, 2019

We use this app for all our additional product options. You can see the options in action at https://www.patioandpizza.com/products/pizzaioli-brick-wood-fired-pizza-oven. The app works great and the support is excellent. They always respond quickly to questions. The support team also goes above and beyond to assist in any new request or assistance needed. Would highly recommend!

Patio & Pizza Outdoor Furnishings
United States
Over 2 years using the app
Edited June 25, 2020

Absolutely wonderful and responsive customer service. I had 3 issues that were making the app not work for me, but they resolved each one perfectly. I love the app and it's flexibility.

Pipsy
United States
Over 2 years using the app
Mageworx replied June 26, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.

September 27, 2021

Angelika Trubko at Mageworx really hooked up my new shopify theme and customized advanced product options to really fit with my new theme Love the support and talent at Mageworx
Shon

The Connection Team
United States
Over 2 years using the app