APO Product Options, Variants , 574 reviews

I haven't even bought this app yet and yet the customer service / engineering team has been incredible. They have made free customizations to the app for me, to suit our retail needs. We are excited to have this app on our store and it will add great options and value for the customers to be able to select additional accessories for the board games we sell.

Brilliant app so far. Before choosing Advanced Product Options I first went to Bold Product Options after seeing all the reviews and customers using it. I don't usually badmouth other app providers but they were a terrible choice and I don't understand how they have so many customers when the service (for me anyway) was all over the place. One email request was responded to by about 5 different people, each asking 'How can I help?' when the first person already resolved the issue. This became confusing, cluttered up my email folder and just seemed very unprofessional.

Then there was the issue of intuitive functionality of the app itself. The app dashboard was confusing to navigate and the 'help' pages felt like I was reading an upsell WSL. A key element that was missing from the app was the option to change your product image to match the option you select on the product page. When I contacted support about this they referred me to a requests page where they would charge $1000 to put in a few lines of code for this option. They also had a cheaper option, where the request could be outsourced to a company called Storetasker so I went straight to them. They tried to charge me over $150.00 to put in these few lines of code which should have already been in the app.

I just said f*ck that noise and went to Advanced Product Options, and I'm glad I did. Their customer support is fantastic! Anjelika was very helpful and responsive to my requests and any issue I had was dealt with, fast. I wanted to add some custom code into my product options and they implemented it without hesitation. Dmitry was the coder I believe and he was extremely helpful when implementing my request. Everything I asked for he had no problem solving. I look forward to their update coming in March and will continue using their app in the future. Excellent app.

Worth it, able to handle complicate logic/choice. They are able to quickly understand my concern & provide solution. 5 Star! Keep up the good work!

Amazing customer service! So helpful with my tech issues and bespoke amendments :))) Really appreciate their help

Very good app, with great support. A bit confusing, but with support they give, very happy with it.

A great app for custom SKU building for complex products with lots of variants. Support is good and were happy to help with some minor tweaks.

We recently installed this app to replace another, as it did not offer enough customisation. The app itself is easy to install, set up and manage, and the customer service we have received has been absolutely incredible. The team have helped us customise everything we need, in a very timely manner. Thank you again!

Our products have multiple options and this app made the choices available so much more clear to our customers. I needed help getting started and support was awesome! Special thanks to Dmitry!

Best product options app out there, the support team are fantastic and have helped us with implementation and improving the way the app works on our website. The responses are really quick too, we usually get a response within the hour.

Helped me add a priced variant to my product that I had been trying to achieve for a very long time. Support was very responsive and installed the changed I needed. A+ work from them!