Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

May 4, 2020

The app is great, but really is the customer service that has wowed us. Dmitry and Angelika have been quick and efficient at answering our questions and fixing our problems.

Gameway
Australia
Over 3 years using the app
Mageworx replied May 6, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.

March 25, 2021

I've been using this app for nearly a year and appreciate the hard work that has gone into developing it, it's made setting up my shop so much easier and given me lots of room to expand options and satisfy my customers. I'm excited that an update to the app is coming soon to help make it run even better. And the customer service has been fantastic, always replying within a day or two, walking me through things or fixing bugs, tweaking layout. Thank you!

Off on a Whim
Japan
Over 3 years using the app
October 17, 2018

Advanced Product Options allows us to easily create fields to collect the information we need on the people registering for our classes or purchasing a membership. Their support team has been awesome - quickly answering all our questions and helping us with the integration of the app on our site!

Ottawa Fencing
Canada
Over 3 years using the app
March 2, 2020

Great customer service! I am by no means a coder and they installed and helped me through some issues I had. It is a little bit of a learning curve but easy enough. I needed it to have my customers upload photos and text which it does quite well. They were also able to work around the Ajax program issues. Well worth it.

Zilla's Craft Corner
United States
Over 3 years using the app
Mageworx replied March 3, 2020

Hello,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.

December 16, 2020

We needed to add up to 18 options to some of our products and this was the answer! Our products are specialized and that means some things need to be adjusted and the tech support at MageWorx was top notch. They help me with things that I can adjust, and they fix things behind the scenes that I don't understand! Super fast and super friendly, and its included in the cost of the app! Love what this app has done for our business and how it has allowed us to generate more sales with the add on's we have put in front of our customers! Thank you so much MageWorx!!

Oregon Mountain Rifle Co
United States
Over 3 years using the app
August 29, 2017

GREAT app added to my store! My options look wonderful and when ever I have an issue support gets it fixed very quickly! Don't hesitate to download!

The Custom Studio
United States
Over 3 years using the app
Edited February 9, 2021

Great app and even better customer service. Very responsive and they go over and above. The app is really straightforward to use. ***Update*** 10/2/2021 - again reached out and they solved my problem within 24 hours - cannot rate them highly enough

The Cullin Design
Australia
Over 3 years using the app
Mageworx replied July 28, 2020

Hello,

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

Have a great day!

February 20, 2020

We couldn't be happier with the product and especially the service. They helped with all implementation and have worked out any tweaks we have needed. Not to mention it has boosted our up-sales substantially.

UTV Accessories
United States
Over 3 years using the app
August 4, 2020

The app helped me have custom SKUs for each product and the support team is top notch! Help within an hour multiple times!

Danntech
South Africa
Over 3 years using the app
Mageworx replied August 4, 2020

Hello,

Thank you so much for taking the time to rate our app! We truly appreciate it.

Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

July 29, 2020

the amount of customization you can add for product variants is outstanding support is top notch, i had a few problems and they were all solved in under 24 hours!

Decals Hut
Canada
Over 3 years using the app
Mageworx replied July 29, 2020

Hello,

We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

Have a great day!