Advanced Product Options

Thanks so much for your help!

BEWARE. We've used this app for 5 years. They recently updated the app as the older app was having issues where customer's weren't getting charged for options even though they showed on the order. The new approach resolves that, but it opens up some serious issues:
1. Products with options can't have their inventory tracked. This was not told to us when we migrated. It is in "development" (and has been for a while), but it is absurd they launched an app that doesn't have one of the primary functions of e-commerce - tracking inventory. That means you have to manually update your inventory for these SKUs. Really?
2. The new approach can cause a host of other issues with functionality with other apps as it created new custom options variants or SKUs for every order. We had to revamp all of our shipping software to try to accommodate this new approach (with limited success). We also ended up having to remove options from some products because it become too complicated to manage.
3. You'll get a a lot of extra variants or SKUs in your admin system that are a pain to manage as anytime a customer creates an option on your site, it generates a variant or SKU in the back end.
If you don't care about inventory tracking or compatibility with other apps, it works great. Otherwise, BEWARE of using the app.

Read the review by Wabi Cycles, it says exactly everything I want to say. The app worked GREAT for years, but then it became buggy, and after a month, its still not fixed. Their new version of the app doesn't track inventory! Its also incompatible with a shipping app I use.
They updated the app, broke it, and now I'm moving to another app. Don't fix what ain't broke!

This app used to be GREAT - absolutely perfect for what we needed. Why can't these developers leave well enough alone??? They are constantly tweaking and changing. They want me to upgrade, and if I do that the app will no longer meet my needs at all. We need to be able to tack a stock product (think a large blue T-shirt) out of stock, apply a customization (iron-on) at an additional charge, and append the sku to reflect the customization. Used to work beautifully, now has issues, and that facility will be removed completely if I upgrade. The old version has been changed that causes some issues, but at least it is still tracking inventory and linking by product ID, which is critical for my business. If they keep this in the new version they would have a 5-star app.

Really good and Good customer service specially agent Angie