Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 31, 2024

The app is very user friendly and setup is a breeze. The customer service is phenomenal, I received detailed email responses in real-time and they thoroughly understands the needs of their customers. They were able to walk me through use-cases and general utility pointing out what works as well as if there any limitations.

Redline Detection
United States
2 days using the app
January 2, 2024

Works great. Been using it for years!

Mega Distribution
United States
About 4 years using the app
November 23, 2023

Does exactly what it says it does. Has infinite customization, is reliable, and pretty easy to set up. Love it.

SO POSH
Estonia
About 2 months using the app
November 2, 2023

Does what is says. Simple and effective. Great support too!

Ines Gloves
Netherlands
3 months using the app
October 2, 2023

We needed an App to capture additional customer information and this one fit our needs perfectly. We've been using it now for a couple months and everything has worked great....very happy...highly recommend.

Hunters Headquarters Canada
Canada
About 2 months using the app
Talon Commerce replied October 4, 2023

Thanks for taking the time to write!

It's great to hear that the app fit your needs well.

July 28, 2023

While the backend is simple, it does a fantastic job.
There are a few features I would add such as:

- radio buttons
- when a specific response for a question is selected show/hide another question
- more customization options

Overall, the app works as it should with many options and shows potential for the future with new add-ons.

NS Wholesale
United States
15 days using the app
Talon Commerce replied July 29, 2023

I appreciate you taking the time to write the review and the compliments on the app.

Thanks for that.

These features are definitely all ones that would improve the app and I'll try to make time to implement them.

September 18, 2023

It works as expected.
We are currently using it for our wholesale page, as a filter so that only accepted customers can enter to see wholesale prices.
I would make improvements in the design, as it is very basic, but it fulfills the function perfectly.

Dripcolor Wholesale
Argentina
About 2 months using the app
Talon Commerce replied September 19, 2023

I appreciate your honest review. Thanks for taking the time to make it.

I agree that more could be offered in the way of design customizations. It's an area I'd like spend time improving in the future.

August 9, 2023

The app works but the customer support is not so good. I've got no answer.

Eve Materials
Brazil
8 months using the app
Talon Commerce replied August 10, 2023

I took a look and found that you sent us an email on July 31st and we responded on the same day 3 hours later.

I'm glad that the app is working out for you other than that.

It might be that your email provider spam filtered our response, though. I'm sorry that we don't have control over that.

Hopefully you can find our response. The sent from address should be "valentina@taloncommerce.com" - please look for that to find the response.

If you asked other questions besides that, It does not look like they were received. All emails sent to help@taloncommerce.com are almost always responded to within the same day.

Edited May 21, 2023

The app works well but they keep charge for the apps after I uninstalled the app. No response from the developer. This is ridiculous.

PinchMe
United States
Over 1 year using the app
Talon Commerce replied May 21, 2023

Thanks for your honesty about the app. I'm glad it worked out while you used it.

To clarify about the charge, no Shopify app can make a charge after you uninstall the app. It's not possible for apps to do that - they simply don't have a way to do it technically.

For your case, the charge showed up on your shopify bill for the last billing cycle of the app. This subscription system is automated and part of Shopify. App developers don't have any control over when the charge is made. Apps request a subscription start and Shopify handles the rest until the app is uninstalled - it's automated on our end.

You removed the app at the beginning of the new billing cycle for the app and got charged automatically for the month. Because you removed the app at the beginning of the billing cycle, I have refunded that month that you could not use.

May 25, 2023

Works very smoothly, easy to customize, and is easy for users to intuitively use. It did not take very long at all to set up and get running.

Speculum Iustitiae
United States
About 2 months using the app
Talon Commerce replied May 25, 2023

Glad to hear the app's set up was a smooth process for you.

I also appreciate you taking the time to write a review. It means lot to me when I get one so thanks for that!