Overall rating Based on 162 reviews
This is the shipping app that we have been in need of! We have an online shop with about 600 SKUs and quickly realized that shipping, and charging for shipping, can be very complex. This app allows us to configure shipping rates per piece, so that we can charge appropriately. Also, the customer service has been outstanding.
I have nothing but good things to say about this app. It is not cheap but I could not find any other way to get my shipping the way I needed it on my site. Without Advanced Shipping Manager I wouldn't even been able to use Shopify at all.
It did take a lot of work to get setup but I have over a 100 custom box sizes and Advanced Shipping Manager made it possible. I worked with Burt and I have nothing but good things to say about him as well.
Thanks Advanced Shipping Manager!
Krumville Bake Shop
Great app! Amazing customer service! I highly recommend for all shop owners who have very specific shipping set ups.
Impressed with the overall capabilities of ASM. Once configured we didn't have to worry about performance as everything runs pretty smooth.
My support expert, Dan, was very helpful and the problems I encounter was solved quickly. I'm very thankful!
Advanced Shipping Manager really saved us a lot of time and $$ to implement the different shipping rates for each of our drop-shippers. It's definitely money well spent!
But the best part of is the AMAZING CUSTOMER SERVICE - set-up SUPPORT - RAPID RESPONSE to critical issues - and all around general HAND-HOLDING we needed to get our shipping to work without losing money on sales.
Dan and Burt really know how to help a small business become successful!
These guys have been great, and we're excited to have this new functionality going into the holidays. They've been super responsive and helpful in getting everything set up.
For us, this allows us to have real time DHL rates, estimated arrival dates, and enables a ton of custom functions for particular brands and products that need it.
It's something we'll soon question how we ever lived without it.
Princess The Pea Props
After searching for quite a while and trying other shipping apps, I couldn't find any that would solve the complex shipping issues I was having with my Shopify store. ASM dealt with all these issues and more & Burt has been extremely helpful with his advice. The only issue I have had is that the weights & preset shipping fees are based around those found in the US (I'm in Australia) so a little bit tricky trying to convert those, but otherwise a fantastic service.
Definitely an awesome service. We've been having an issue integrating UPS for over a month now before getting ASM. The issue was with Shopify's default UPS Carrier Calculated Rates plugin, it wasn't recognising our shipping from address in the Dominican Republic. The ASM team got to work immediately and in the span of a week we has resolved our issue with UPS and also integrating FedEx.
I highly recommend this plugin for anyone, not just for it's great functionality but for the dedicated level of support from King Web Master. They really extend the arm in helping you solve issues regarding shipping :)
Changing Times Diaper Co
Advanced Shipping App web master contacted me immediately upon viewing my concerns.