The customer service received was excellent. We had quite a complicated shipping scenario and they really took the time to work it out for us instead of just saying "it's not possible." Working seamlessly with our store checkout and 3rd party shipment processing platform. Definitely recommend it!
This is an extremely useful app that is supported by truly great customer service. This system is quite intricate, enabling it to adapt to pretty much any scenario you may encounter. This app allowed us to provide much more accurate real-time courier rates than what we were able to obtain with the Shopify Plus courier rates, as well as implementing shipping markups based on item, order, and shipping destination. Would highly recommend to any Shopify merchant who needs real-time shipping rates and the ability to customize shipping options.
I really recommend everyone to try this app out. It really makes the impossible Possible. I ship from two different origins using so many different shipping scenarios (basic , real time calculation, flat rate table) as both free and expedited shipments.
these are really complex scenarios especially when a customer orders two different items from two different origins while one is shipped using real time calculation and the other is based on a flat rate table.
Burt from support department did a great job to get around with these scenarios and making all shipping options and methods possible in the ASM server.
Raw Wild 2
Incredible customer service! We couldn't be happier with the ASM app and team. They truly offer the best customer service of any app we use for our store. They actually answer the phone (a novelty these days) and spend as much time as it takes to setup your shipping rules appropriately. We highly recommend it!
Harvey Tools Usa
Best shipping app for Shopify. We have a complex shipping arrangement with different products using shipping methods and the customer service was able to help us quickly and easily get this set up for us. Quick responses and great overall helpfulness. Totally worth every penny.
Feeders Grain And Supply Inc
Advanced Shipping Manager has been able to accomplish all of the complicated shipping scenarios that we have thrown at them. It is by far the best application for being able to create ship settings by individual product. We have a complicated product line and endless shipping scenarios. Customer service has been fabulous. I have complete confidence that Burt will be able to help with any customization that I request of him. He is very helpful and knowledgeable. Thanks ASM and Thanks Burt!
Tkb Trading Llc
Due to the variety of our products' sizes. We thought that we would never find any shipping app that understands our system and enables us to do what we want to do. Then here came this app, i think this is the only app currently available that can solve any of your shipping problems. The technical support people are very responsive, and they will find any possible way to help you with your needs. In specific, the man who had helped me with my problem his name was Dan. I highly recommend this app. At least give it a try.
Logic Of English
This is a helpful, well-designed, well-thought-out app that has allowed us to offer better and more customizable shipping rates for our customers. It takes some time to get everything set up correctly, but the customer support is helpful in this process, and after taking the time to get everything in order we have found that it works beautifully.
In particular, being able to mark specific products as eligible or not eligible for certain shipping methods has enabled us to offer Media Mail as an economy shipping rate on products that meet USPS guidelines and to offer USPS Flat Rate shipping boxes on some of our most popular packages that fit in them. Our customers really appreciate these shipping options.
We have been using ASM since December and continue to be very satisfied with it!
Raw Feeding Miami
Customer service is great - anytime we have issues, Burt and team are available to help us resolve. I will update review once we resolve current issue (that has nothing to do with this app, more so FedEX's inability to adjust to decimals in shipments)
Burt is awesome!!!
I needed something simple and easy to use for some pretty advanced shipping methods. They helped get me going and implemented. Customer service is top notch! Highly recommend using them for your Shopify shipping methods.