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I love this app. It has helped us tremendously to get the shipping quotes we need. The team is fantastic, with a zero to sixty response time. And they are all so pleasant.
I look forward to needing to contact them. Five stars!
This app helps us save $$$ on shipping costs - highly recommend! There are so many rules that can be setup to show shipping methods based on commercial/residential addresses, shipping weights, and even free shipping thresholds. Customer support (specifically Dan!) has been very quick to respond and has helped us find solutions to save even more.
Great support team. Platform is easy to use once you've done the set up. Offers more shipping options than our last shipping app.
Great shipping app with amazing customer service! Every time I need to create a shipping promo, I give the ASM support team a call - Burt always helps me get whatever I need completed within minutes. Highly recommend!!
The app does everything we need as well as allowing us to ship SKU's that have multiple boxes. Burt from the support team is always quick to respond and very helpful. Thanks guys, keep up the great work.
If you have variables set up under your product list and each of those variables means shipping more boxes, this is the only app that I've found (and I've tried quite a few) that will work. My system used to calculate 5 boxes at 10 lbs. each, as simply one item at 50 lbs. However, there is a huge price discrepancy between shipping one item at 50 lbs. and 5 items at 10 lbs. Advanced Shipping has fixed my problem and I couldn't be happier. In addition, the support I received from them was amazing. I have no programming experience whatsoever, however, Burt was able to walk me through the process and made it easy for me to understand. At $75 per month, the app is expensive, but well worth it, because it's going to save me money in shipping costs.
Advanced Shipping Manager has been such a valuable tool for our business. As we have many different types of products, with a lot requiring specific shipping rules and restrictions, this app has been super helpful. Most products we sell ship within Canada but with this app, we can open up a select few to the Continental US. In addition, certain products cannot ship to specific provinces due to certain restrictions and we are able to limit that in advanced shipping manager as well. Beyond that, we are able to assign or disable specific shipping rates on the product level by sku - this has really been a huge asset for us. Most importantly - their customer service is AMAZING. Any challenge we face, they are always there to help and having that personal touch that really reinforces our decision to put reliance on them to keep our store running without worry.
I am the IT guy. I assisted in installing and configuring for our store. During installation I needed to call support with a how-to question and it was amazing. The phone AND my question was answered immediately. I spoke with support a couple of times since with additional questions and they provided the same great service. Highly recommended.
We have an incredibly complicated and varied inventory with hundreds of products and Advanced Shipping Manager is our savior! I have been using it for years now without issues.
We use it to:
Charge different prices for different local delivery zip codes
Charge an adult signature fee if a cart contains wine
Prohibit wine gifts from shipping to specific states
Prohibit gifts with flowers and wine from shipping via certain methods
Offer flat rate shipping on only some product categories, with a weight max and an order subtotal minimum
We are now setting up a complicated flat rate shipping price for our gift baskets only and they are really going above and beyond to make it work for us. While it's not the absolute most user friendly for large product catalogs like ours (we've renamed our SKUs to help group products that we want to have similar settings), it's improving and it's robustness and unparalleled customer service makes it SO worthwhile. Someone else suggested I take a look at a newer shipping app with a fancier UI and they could not accomplish even one of our core needs. As a small business, I worried about the monthly subscription cost, but I absolutely think we recoup our costs each month and save ourselves so many painful customer service calls when a customer has selected a shipping method we can't honor. We likely would have had to leave Shopify without this app.
Shipping a refrigerated and dry product line across the country is not a "simple logic" task. ASM offered friendly support, useful suggestions, and a scale-able solution that helps to expand the logic and build dimension into our web pricing structure. Most importantly, it's reasonably priced, does what it claims to, and is simple to use. It will win the year for us, this year, for web sales.