Advanced Shipping Manager

I've been using Advanced Shipping Manager from King Webmaster (as well as their Centrifuge inventory management system) since 2013. I used the app with my original Yahoo store and now with my Shopify store.

Advanced Shipping Manager lets you customize every aspect of your shipping options. One huge perk is being able to accurately give customers an estimate of when their order will arrive and allowing me to add extra handling days to certain items that might need it. That's huge because if 99% of my items ship the same day from my warehouse but 1% are special order and require 2 extra days of processing time, I want the customer to see that reflected in their delivery estimate. Another big one is making sure the shipping charges are accurate if a customer chooses something like over night shipping. I've seen instances where a shipping calculator might totally miss the actual cost of overnight shipping by $25+. That can be a huge deal, especially if you are shipping a low profit margin item.

Overall I've been more than pleased with Advanced Shipping Manager and King Webmaster in general. They offer good support and will help you resolve and problems you have. Having US based phone support is a HUGE plus over most of the other apps I've used for my store.

Amazing support experience -- Burt has been so responsive. He helped us diagnose an issue with our database and helped us correct it, same-day. Great app and great support team to work with.

Review updated for good support. Wish they would work on UI/UX. Powerful, but could be a lot more user friendly. And prettier.

I can't say enough good things about KingWebmaster and the Advanced Shipping Manager! The customer service is outstanding! Dan and team are always extremely prompt in answering any questions that I have had and I could not be more happy with the company and the app. I would highly recommend them to anyone without hesitation! Thank you!!!

First off, I will say that the customer support we've received from this app is unparalleled. We had been researching a more custom shipping app for a while now and Burt walked us through the pre-purchase consultation, post-purchase implementation, and fine-tuning of our shipping system.

Our company does not use or need the real-time rates feature, so I'm unable to review that part, but we were able to accomplish 98% of our ideal shipping calculation system using this app.

As a home retailer we have a very unique shipping model, in that we wanted our accessory items to calculate shipment by weight but our furniture items to calculate shipment by order value and destination region while not charging shipping for accessories if a furniture item was in the cart. It's a lot of "if", "and" and "but" conditionals that we were able to make happen thanks to this app.

Incredible customer service! We couldn't be happier with the ASM app and team. They truly offer the best customer service of any app we use for our store. They actually answer the phone (a novelty these days) and spend as much time as it takes to setup your shipping rules appropriately. We highly recommend it!

So we probably have one of the more complicated shipping problems. Thirty unique warehouses in Canada and the US. People buying items from the two countries. All we can say is that Burt needs a statue in his town in Florida. This man is amazing and beyond patient. I think most of the reviews talk about Burt but until you spend the time on the phone with like we did, you have no idea how amazing he is.

Thanks for everything Burt!

Mike & Patrick

We are using ASM in 3 stores with very complex shipping needs. Dan was able to help us launch the solution and do custom work to support what we wanted to achieve. If you have a complex shipping structure, this is the solution to use. We are now collecting the correct amount of shipping, and this app has helped us increase our margins. Thanks Dan!

Great shipping app with flexibility to meet many use cases. When all other fulfillment apps have turned down our requests, Dan and the team at Advanced Shipping Manager were able to accommodate our custom requirements to get the job done right. Thank you all again for enhancing our shoppers experience and being so prompt, consistent and easy to work with.

Best on the market! Outstanding product and superior customer service, who go beyond to help. You won't be disappointed.