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We have a somewhat complex shipping setup that combines freight and small parcel shipping. This app has simplified running accurate calculations at checkout for our customers. The primary reason we went this route was the ability to integrate our shipping broker. The support that the ASM team provides is great. Burt and others have helped us get up and running. Thank you
Very helpful help and outstanding customer support. Burt in particular goes above and beyond to help out customers.. I remember he stayed beyond work hours on a Friday before a long weekend to help me out with a shipping solution. Must-have app if you want real-time carrier rates and on-call help.
(https://pantryperks.com)
Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions. We started using ASM with one site and then added it to our second site as well. The customer service is also fantastic. The team responds incredibly quickly and is great at helping us when needed.
Awesome app! We have used Advanced Shipping Manager for years and it is robust solution to do any customization you need when it comes to shipping management. I don't know how they pull it off making such a complex system to support all the platforms, carriers rates, data customization. They even support dropshipping stock status!
Advance Shipping Manager works great. Been using this for a few years. Customer service is the best. Thanks to Dan always on top of things and gets it done asap.
Best shipping app for Shopify. We have a complex shipping arrangement with different products using shipping methods and the customer service was able to help us quickly and easily get this set up for us. Quick responses and great overall helpfulness. Totally worth every penny.
Awesome, great versatility! A solution for many different types of ecommerce sites. Support is quick as well!
This is a great app if you have lot of custom shipping rules related to products. For example, add a $5 surcharge if X products weight more than Y lbs, or a 25% charge if Z ships to these 12 countries, etc etc. We evaluated it for integrating with UPS freight and negotiated rates billed to a 3rd party, which worked great.
We received excellent support as well.
ABSOLUTELY, POSITIVELY THE BEST! Incredible Customer Service. We are definitely pleased with Burt and his team at Advanced Shipping manager. Thank you!
For Yahoo stores, this is an amazing app- I used it with great success at Yahoo and was excited it was available here. Unfortunately, it is not sufficiently integrated into Shopify in a way that was workable for me. Even then, it is a great program and from the other reviews it is a godsend in addressing the limitations of the Shopify shipping features. The issues here are integration with Shopify and needless antagonism from a member of the KW team (not Burt).
As you can see from all of the screen shots even in the app store, ASM is still very much a Yahoo product. All of the program documentation is for Yahoo and there is no direct Shopify integration. In Yahoo, you can make edits on the product page, but in shopify, setup and edits are done via CSV file.
I asked about paying to have them do the setup, but that was not an option.
As for customer service- yikes!
Burt is great- I have worked with him previously and he is pretty much perfect- easy going, knowledgable and responsive.
Unfortunately, Dan from their team is strangely inappropriate and antagonistic so be prepared for a flurry of unpleasant emails if you find this program does not suit your current needs as a Shopify merchant.