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Just what we needed! Burt was amazing, responsive, and incredibly helpful getting ASM setup and working as we hoped. Very pleased with Burt/ASM, has everything we could ask for and more to integrate with our cart.
This is the shipping app that we have been in need of! We have an online shop with about 600 SKUs and quickly realized that shipping, and charging for shipping, can be very complex. This app allows us to configure shipping rates per piece, so that we can charge appropriately. Also, the customer service has been outstanding.
I'm extremely happy with the customer service that I have received to get our freight integration up and running. They really go the extra mile to answer all questions and assist with any problems you might have. Great app!
Excellent service offered by the team. They exceed our expectations and meet business requirements. Highly recommended!
I have been an Advanced Shipping Manager customer for years with my previous Yahoo store and now with my Shopify store.
I will admit that it was more user friendly with my Yahoo store, everything was automated and I really didn't have to do anything once everything was initially set up.
It's much more cumbersome to use with Shopify as I have to complete a couple of steps each time I add a new product but it's still an awesome program.
I would recommend it to anyone but especially anyone who needs to set up more than one method of shipping. It's extremely customized to work with as many different shipping methods one might need and Burt is awesome. He knows his stuff and can always help me out.
I would love to see FREE weekend support. That would be great.
The customer support team is incredibly responsive and great to work with. Our store has a lot of unique shipping rules and ASM has patiently worked with us to figure out the best way to handle. They are the only company we have found with such customization.
This app has been essential for us. Prior to using this app, we were unable to offer free shipping on Shopify because Shopify does not allow us to exclude specific collections for free shipping. However, one downside to using this app to offer free shipping (not ASM's fault) is that it cannot recognize discounts that customers use for their purchases. This means that if they use a $20 off coupon for a $50 purchase, ASM does not recognize that a $20 coupon was used, which would reduce the total to under the $50 free shipping threshold.
This is a good product that gives us the control we need over the shipping charges for items that require specialty packaging. It also allows us to offer Media Mail when available and only when available based on the order contents. Their support was so helpful - especially in comparison to our previous vendor. Thanks!
Incredible development team, powerful product. King Webmaster engaged us immediately after install to get training and review additional requirements we had. They came back with a very reasonable estimate to build customizations tailored to us. Highly recommend this product if you need advanced shipping rules.
There has not been an issue that Burt and Dan of Advanced Shipping Manager could not solve. Powerful app with world class support. Thanks!!!!