Advanced Shipping Manager

The entire team at Advanced Shipping Manager has been helpful and proactive. I purchased the app over a holiday weekend. I was prepared to wait a few days, but they installed it without hesitation. We have pretty complicated shipping rules, and this is the first app that I've seen that can manage them. We're still setting things up, but am looking forward to finally resolving our shipping issues with their help.

The set up was a little involved, but since we have it up and running, everything is working as it should.
My 5 star review mostly comes from the absolutely stellar customer service! They representatives on chat are super knowledgable, and find a solution right away.
It is a breath of fresh air compared to pretty much any other customer service agent I have dealt with

Impressed with the overall capabilities of ASM. Once configured we didn't have to worry about performance as everything runs pretty smooth.

The customer service received was excellent. We had quite a complicated shipping scenario and they really took the time to work it out for us instead of just saying "it's not possible." Working seamlessly with our store checkout and 3rd party shipment processing platform. Definitely recommend it!

For a while I thought our website would never be able to calculate proper shipping rates and I would forever be on the phone with customers giving custom shipping quotes... This app was perfect for solving our shipping needs. We ship everything from a tiny paint sample via USPS to a 500lb sofa sectional which needs to be flat rate from a white glove carrier. Burt was able to customize the app to fit exactly what we needed. Setting everything up was super simple and the customer service was great! Sometime you just need to talk to someone on the phone and Burt was always there to walk me through any issues. Thanks again for everything!

No need to go any farther or look for a better shipping App. We have multiple stores through ASM and they are by far the best group of people to work with. If they don't have what you need they will customize your app to fit your needs. I went through multiple apps looking for a company that would work with me and these guys actually know what they are doing. We will use ASM with any store we open!!

Top notch support team! We sell a huge variety of items ranging from small 2 oz items to oversized 40 lb boxes, with a bunch of shipping rules to go with it. Our biggest headache was the pesky dimensional weight billing and our old website was custom written to handle it all. So when it came time for us to move to Shopify, we were really concerned if there was an app available. In comes ASM, it included everything we needed and more! Dan and Burt were also quick to reply my emails when I had questions, or troubleshoot my settings when it was having issues. It works better than our old website, as we can quote rates that are closer to the actual rate, and not overcharge or undercharge the customer.

Awesome app, and great customer service. They ensure our problems are resolved as soon as possible. This app is great for our shipping since we use different boxes to ship our products in.

Great app. Everyone is very helpful and supportive. Burt really goes out of his way to help with anything that arises. Great work ethics.

Excellent customer service! They have always been very attentive to any issue or help I've needed. However, I have had to contact them a couple of times, and one issue ended up being something I didn't set up right to start with. The program works great and it is very easy to navigate!