Advanced Shipping Manager

First off, I will say that the customer support we've received from this app is unparalleled. We had been researching a more custom shipping app for a while now and Burt walked us through the pre-purchase consultation, post-purchase implementation, and fine-tuning of our shipping system.

Our company does not use or need the real-time rates feature, so I'm unable to review that part, but we were able to accomplish 98% of our ideal shipping calculation system using this app.

As a home retailer we have a very unique shipping model, in that we wanted our accessory items to calculate shipment by weight but our furniture items to calculate shipment by order value and destination region while not charging shipping for accessories if a furniture item was in the cart. It's a lot of "if", "and" and "but" conditionals that we were able to make happen thanks to this app.

Due to the variety of our products' sizes. We thought that we would never find any shipping app that understands our system and enables us to do what we want to do. Then here came this app, i think this is the only app currently available that can solve any of your shipping problems. The technical support people are very responsive, and they will find any possible way to help you with your needs. In specific, the man who had helped me with my problem his name was Dan. I highly recommend this app. At least give it a try.

Incredible customer service! We couldn't be happier with the ASM app and team. They truly offer the best customer service of any app we use for our store. They actually answer the phone (a novelty these days) and spend as much time as it takes to setup your shipping rules appropriately. We highly recommend it!

This is the most comprehensive shipping app available. As some others have said, it could use a UI overhaul, but it's functionality can't be beat.

So we probably have one of the more complicated shipping problems. Thirty unique warehouses in Canada and the US. People buying items from the two countries. All we can say is that Burt needs a statue in his town in Florida. This man is amazing and beyond patient. I think most of the reviews talk about Burt but until you spend the time on the phone with like we did, you have no idea how amazing he is.

Thanks for everything Burt!

Mike & Patrick

ASM has been a great solution for shipping oversized items. The tools in Shopify don't allow you to do much with Freight and oversized items. The way ASM is setup allows you to have complete control over your data and even link it to 3rd party systems which I'm doing for a more complex integration. Their support is killer, Burt at ASM has been a great resource. He's super responsive and offers insight and solutions to help solve our most challenging shipping issues with oversized items and integrations. I highly recommend it for anyone that wants total control over their shipping system and has at least some technical ability.

We are using ASM in 3 stores with very complex shipping needs. Dan was able to help us launch the solution and do custom work to support what we wanted to achieve. If you have a complex shipping structure, this is the solution to use. We are now collecting the correct amount of shipping, and this app has helped us increase our margins. Thanks Dan!

The best Shipping App Ever. Just takes a minute to get setup with a basic product export and then it's really easy to update. We now have FULL shipping control and I can't believe we went so long with out using this software. Worth every penny and the customer service has been excellent.

We ship items for stair cases that can have USPS Priority mail to UPS ground to LT L freight in the same shipment from different locations across the USA.

I came to Shopify after I had started working with Advanced Shipping Manager.

This system has made it so we can truly automate our online store and be able to calculate shipping costs.

No doubt I kick myself for not finding them 10+ years ago to help with this problem.
RIch Burkhart
www.stairpartsusa.com

Best on the market! Outstanding product and superior customer service, who go beyond to help. You won't be disappointed.