Avis (280)
Affiner
-
Par note
Customer service is outstanding. They are always willing to help and the response time is super fast. Burt helped us create a complex shipping table which is very much appreciated!
Great app, great people, awesome customer service!!! Burt and team, you guys rock!!!
Burt is a busy guy... To be honest, not the easiest person to reach... But once you catch him on the phone, he'll always do his best to help you and make sure everything's working for you. His explanations are clear and he knows what he's doing.
As for the app itself, the available customization options are just limitless.
Before checking out and entering their shipping address, customers can also get shipping estimates on their cart page by entering their ZIP code... This is a huge plus as we'd hate for customers to be surprised by total shipping cost after the trouble of entering their full shipping address during checkout.
For a small additional fee, ASM can even integrate with other freight vendors such as UniShippers.
If you think you have a set of complicated shipping rules and it's impossible to have it all on your online store -- ASM will make it possible for you.
We migrated a rather large site with very specific shipping rules from magento and we looked in multiple apps for a solution to all of our needs. Advanced Shipping Manager could handle everything and more. They've been incredibly helpful and respond rapidly with help. I highly recommend this app and utilizing their help for a custom setup to save you time. It's very simple to use and update as well.
We moved over to ASM after our current shipping app did not have all the functionality that we needed. Our shipping methods and setup was very complex, but Burt helped us move everything over into ASM and did extensive testing with us to make sure everything was working correctly. He put a lot of time in to help us and he was always quick to get back to me. A pleasure to work with and the app is running very smoothly on our site!
I tried several different shipping apps, and this one was the only one that met all of my needs. It's very flexible and powerful. It's also fairly priced. Dan and the rest of the team provide great support!
Update
ASM has the Shipping portion of the website running like clock work .
Burt and Dan are the best .
They even worked after hours to get our site working.
If you need flexibility in shipping, this is the app for you. This is by far the best shipping app I have used. Look no further.
I really recommend everyone to try this app out. It really makes the impossible Possible. I ship from two different origins using so many different shipping scenarios (basic , real time calculation, flat rate table) as both free and expedited shipments.
these are really complex scenarios especially when a customer orders two different items from two different origins while one is shipped using real time calculation and the other is based on a flat rate table.
Burt from support department did a great job to get around with these scenarios and making all shipping options and methods possible in the ASM server.
We've been working with Burt since we installed the app and couldn't be more satisfied with the level of customer service. He's patient and willing to work with you to solve any issues. 10/10 would recommend.