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Always great and fast support. These guys are good.
My support expert, Dan, was very helpful and the problems I encounter was solved quickly. I'm very thankful!
This app has helped our company tremendously. I was referred to Dan Rotem, with KingWebmaster months ago and our ecommerce site has increased sales over 190% from 2019. More importantly, is the continuous support and knowledge we gain from using their firm and this particular app. The team at KingWebmaster is always available, solve all our problems to include suggestions of alternate methods, and maintain a professionalism beyond the average. I highly recommend using the Advanced Shipping Manager app to any type of business using E-commerce. These people are passionate in what they do,
Great customer service. Burt was very helpful and took care of my request within minutes.
We use this app. Very happy with the functionality and even better never had a glitch with this app.
Not only is the product flawless and works exactly as we expected, the level of support that we get is absolutely stellar.
If you’re looking for a shipping calculator that actually works correctly and has the expertise behind it to make sure he continues to work. This is the product you want.
The App has helped our store immensely, however, the process and extra step for uploading and importing a CSV file each time we make a change with our products is time-consuming and frustrating. There must be a way to automate this???
We use this app to generate drop ship shipping rates for big distro orders shipped directly from our factory. Since our factory and US warehouse are both in a different time zone we were not always able to provide rates in a prompt manner to our European customers. However, with this app we are able to provide drop ship rates live to our customers, just as if the order was shipping from our warehouse and without having to pick up the extra cost.
Recently, we decided to provide a second shipping carrier to our EU customers and needed to duplicate the weight brackets. I contacted Lance and he was able to help us duplicate the shipping rate and all we had to do was edit the pricing. This helped us save a lot of hours we would have spent doing it manually.
A few days later Lance contacted me to check everything was working properly and provided further advice with another shipping rate issue. Overall we are pretty happy with the app and the customer service.
A great app with tons of functionality and flexibility. We haven't exhausted its potential yet but have used it to customize shipping options for certain products and limit international shipping to countries where we cannot ship our products. Customer service is extremely prompt and helpful!
Very powerful and flexible shipping methods and rules. Can likely handle anything you can throw at it. Customer services is excellent. Burt is very willing to help and goes above-and-beyond to make sure everything is setup and working properly.