Advanced Shipping Manager

Great customer support
Great app

These guys know what they are doing, they are very attentive. They helped me with the initial set up and helped me tremendously when I had some issues.
I strongly recommend

Support is great, Burt walked me through the process more than once. New update allows the ASM catalog to automatically link with Shopify, which is great news. All in all, very happy with the app.

Finally got an answer for something we've been trying to accomplish for quite some time. Burt J was knowledgeable in USPS mail methods and will help us save our customers on shipping costs. Thanks Burt J!

Advanced Shipping Manager has been a wonderful tool! Are you looking for tons of advertisement, flashy website, thousands of promises? Pass your way because with ASM you won't get any of these, you only get an app that always work properly. Install it, customize it and forget it forever! Despite the weird branding (KingWebmaster) these guys are knowledgeable and ready to help by either fixing problems on their app faster than anything we have seen in the past 7 years or to customize it for your specific needs for a reasonable price. Do not hesitate to try it, I do recommand it and we are using it since exactly one year now so we know what we are talking about! Nice job!

Great team at ASM and a fantastic app to increase sales conversions. The configuration options are exhaustive, I was amazed by how easy it was to implement and manage our stringent shipping needs with a simple spreadsheet and just a few shipping rules. Burt knows his stuff! He was able to resolve a few hiccups in nearly real-tIme. This app is worth every penny. Whether you need to offer customized carrier-calculated LTL freight or small-package delivery rates, this app can handle it all.

This app has been crucial for our site. We ship both small and large items, courier and freight, from multiple warehouses, with different shipping policies -- and so we required an app that could deal with our complicated situation. The support team is quick and very helpful and we've been able to use the sophisticated out-of-the-box tools that the app provides, and also add bespoke options for our own needs.

This app is very usable and this team has the BEST customer support because the people who created the app are the same ones helping you problem solve. There has not been a single issue that they have not been able to resolve for us. I highly recommend using them for your shipping needs!

Extremely powerful and customizable. We offer shipping via UPS, Fedex, USPS, LTL, offer free shipping over a certain order total for qualified items, and Shopify wasn't able to offer this level of flexibility out of the box. Thankfully ASM offers all of this and more.

Super happy with this app. The ASM team was also super helpful and quick when it came to implementing some custom shipping rules. Highly recommend!

This is an incredibly robust shipping app that I’ve been using for over a year for our flagship store, and one I’ll be thrilled to install, and will have already mastered, on our next two niche shops, and at half price which is part of their pricing incentive.

Coming from another e-commerce platform, having a separate shipping solution/software/app was foreign to me, but now I’m thankful for it, as I have more control over bulk assigning shipping values and formulas at once. Our store has over 50K products so you can see the value of assigning bulk shipping options per manufacturer, price range, product type, etc. Also foreign to me was working in a CSV file for shipping much like any data sheet that you’d receive from a manufacturer or one you generate in Shopify after creating products. This speaks to the speed of bulk editing I referred to, as I now have the power of Excel or Google Sheets to expedite my changes.

What makes this app robust? – extensive control and powerful (yet extra costing) add-ons. But even with our 50K inventory, we haven’t yet needed to explore any add-ons. I can not only assign Free or Flat Rate Shipping, but I can also create general rules in the app, (outside the CSV) that for instance allows me to provide Free Shipping for any order over $99. With an ASM generated formula (documentation on site on how to create, and example below), I can also define tiers of Flat Rate Shipping to accommodate multiples of a product(s). For example I have a shipping formula for thousands of small products: 1=10.95~3~17.50~5~21* This basically says Shipping for 1 is 10.95, 3 for 17.50, 5 for 21. The reason I don’t accommodate additional quantities is because for that particular item, more than 5 would cost over $99 and then my General Free Shipping rule kicks in. Cool!

Other robust features/options/headers in the CSV include assigning Dimensions, a Ship Alone value, Origin Zip Code (incredibly useful when dropshipping from manufacturers from all over the place), Number of Boxes, Invalid Shipping Methods, Markup, Multi-Box Dimensions, Global Free Shipping, Exclude States and Exclude Countries – the last two of which are incredibly valuable as we have no interest in shipping to AK or HI, Canada or Mexico and also some manufacturers have restrictions to California which gives us the power to declare these restrictions quickly.

Customer Service: Due to the size of our store, we ran into a issue over the summer that required us to desperately ping the ASM support team for their help with a solution to our unique issue. Our request, was by my standards, was quite bold but the ASM staff was incredibly responsive to our support needs and was able to make temporary accommodations along the way so that we could still operate without any downtime. As I said, our request was bold and it took them several weeks, but it was worth the wait as I can confidently say that all future ASM users will be able to benefit from this major upgrade and how it ‘talks’ to other aspects of the Shopify platform. And during that time, the ASM staff was constantly available and polite despite our request.

Since our store is so large and we are able to get a shipping app discount for our next two stores, the price is totally worth it, but don’t let a smaller inventory prevent you from avoiding this solution. Smaller stores will reap the benefits of a streamlined checkout experience and they’ll find that the app will pay for itself in time – In fact, I actually wish we had a smaller inventory because then I would have more time, to be able to really use more of the features that I’m already paying for and make the checkout experience that much more amazing for our customers.

One recommendation for anyone about to use this app, (and this may be cleared up in future versions as the Support Team has been very receptive to our feature suggestion), but please consider taking the time to create an identification system for your SKUs, especially if your are dropshipping and work with multiple manufacturers. In the CSV that you will edit, the only identifier (as of this writing) for each product is the SKU and if you do not prepend some additional identifier for each product, it will be very difficult to identify products and hence assign the correct shipping rate. For instance. We had a product with a SKU of 1001, which told me nothing in the CSV. Once I created my naming convention, that SKU now reads ABRSS-1001 which I can now identify as an Allied Brass product and not only assign it a Free Shipping value but also search or filter for all other products with that naming convention in Excel or Sheets and bulk assign all other products.

To the ASM team – thanks so incredibly much for this amazing app and especially for all our your help (and patience) referenced above. As an additional future feature suggestion, perhaps an in-app spreadsheet editing feature allowing users to bypass downloading/uploading CSVs (and bypass Microsoft and Google products). And perhaps including an extra couple of identifiers for products, especially Product Type or Cost or Manufacturer as many vendors may want to set shipping by those criteria. See you on the backend!