Advanced Shipping Rate Manager

This app has been essential for us. Prior to using this app, we were unable to offer free shipping on Shopify because Shopify does not allow us to exclude specific collections for free shipping. However, one downside to using this app to offer free shipping (not ASM's fault) is that it cannot recognize discounts that customers use for their purchases. This means that if they use a $20 off coupon for a $50 purchase, ASM does not recognize that a $20 coupon was used, which would reduce the total to under the $50 free shipping threshold.

The set up was a little involved, but since we have it up and running, everything is working as it should.
My 5 star review mostly comes from the absolutely stellar customer service! They representatives on chat are super knowledgable, and find a solution right away.
It is a breath of fresh air compared to pretty much any other customer service agent I have dealt with

We use the app to assist with dimensional weight packages. The product works exactly as specified with fantastic customer support from Burt! Thanks again for all your help.

Powerful app and great customer service. We ship everything from digital media to containers full of product and this app is the only one we've found capable of handling the online quotes for a huge array of shipping options.

Excellent customer service! They have always been very attentive to any issue or help I've needed. However, I have had to contact them a couple of times, and one issue ended up being something I didn't set up right to start with. The program works great and it is very easy to navigate!

This is a great shipping App! They offer excellent and quick service that every busy owner needs. They are trusted business partner. Thank you Dan and your team!

I've been using Advanced Shipping Manager from King Webmaster (as well as their Centrifuge inventory management system) since 2013. I used the app with my original Yahoo store and now with my Shopify store.

Advanced Shipping Manager lets you customize every aspect of your shipping options. One huge perk is being able to accurately give customers an estimate of when their order will arrive and allowing me to add extra handling days to certain items that might need it. That's huge because if 99% of my items ship the same day from my warehouse but 1% are special order and require 2 extra days of processing time, I want the customer to see that reflected in their delivery estimate. Another big one is making sure the shipping charges are accurate if a customer chooses something like over night shipping. I've seen instances where a shipping calculator might totally miss the actual cost of overnight shipping by $25+. That can be a huge deal, especially if you are shipping a low profit margin item.

Overall I've been more than pleased with Advanced Shipping Manager and King Webmaster in general. They offer good support and will help you resolve and problems you have. Having US based phone support is a HUGE plus over most of the other apps I've used for my store.

I can't say enough good things about KingWebmaster and the Advanced Shipping Manager! The customer service is outstanding! Dan and team are always extremely prompt in answering any questions that I have had and I could not be more happy with the company and the app. I would highly recommend them to anyone without hesitation! Thank you!!!

Incredible customer service! We couldn't be happier with the ASM app and team. They truly offer the best customer service of any app we use for our store. They actually answer the phone (a novelty these days) and spend as much time as it takes to setup your shipping rules appropriately. We highly recommend it!

ASM has been a great solution for shipping oversized items. The tools in Shopify don't allow you to do much with Freight and oversized items. The way ASM is setup allows you to have complete control over your data and even link it to 3rd party systems which I'm doing for a more complex integration. Their support is killer, Burt at ASM has been a great resource. He's super responsive and offers insight and solutions to help solve our most challenging shipping issues with oversized items and integrations. I highly recommend it for anyone that wants total control over their shipping system and has at least some technical ability.