Omtaler (212)
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This app has been crucial for our site. We ship both small and large items, courier and freight, from multiple warehouses, with different shipping policies -- and so we required an app that could deal with our complicated situation. The support team is quick and very helpful and we've been able to use the sophisticated out-of-the-box tools that the app provides, and also add bespoke options for our own needs.
The customer support team is incredibly responsive and great to work with. Our store has a lot of unique shipping rules and ASM has patiently worked with us to figure out the best way to handle. They are the only company we have found with such customization.
I've tried several different shipping apps in the past, and this is the only one that truly does everything you'll ever need. The support is also fast and excellent. You can tell Dan really cares about his customers. I can't recommend Advanced Shipping manager enough!
This app is great, as it is extremely powerful in setting up rules, rates and shipping methods. It ties into our shipping accounts, and supports all rates, including FedEx One Rate, which isn't supported by everyone. Dan and Bert are also extremely helpful and responsive. They have taken the time to help us set up our stores and make sure that all of our rates are correct and everything is set up accurately. And if we have any issues, they respond immediately.
Top notch support team! We sell a huge variety of items ranging from small 2 oz items to oversized 40 lb boxes, with a bunch of shipping rules to go with it. Our biggest headache was the pesky dimensional weight billing and our old website was custom written to handle it all. So when it came time for us to move to Shopify, we were really concerned if there was an app available. In comes ASM, it included everything we needed and more! Dan and Burt were also quick to reply my emails when I had questions, or troubleshoot my settings when it was having issues. It works better than our old website, as we can quote rates that are closer to the actual rate, and not overcharge or undercharge the customer.
Awesome app, and great customer service. They ensure our problems are resolved as soon as possible. This app is great for our shipping since we use different boxes to ship our products in.
Excellent customer support. We use multiple different apps to run our storesite, but most do not offer the type of support I always get from ASM. I didn't have to wait 24 hrs for a response, as a matter of fact, they offered to call and work with me through the issue in less than 5 minutes of contacting their support team. They care about their customers and it shows. Have been using this app for years now and have always had the same great experience.
Burt got me all setup. Very pleased with the app so far.
I have been working with Kingwebmaster for about 10 years. They are a reliable & trustworthy vendor. Their ASM app is the best there is, as one of their oldest customers I can say they are one of the good ones out there.
Advanced Shipping Manager has been a huge part of our business over the years allowing us to be more flexible with our shipping rules. This is a great app from a great company!
We love this app. We have a lot of heavy equipment that we ship and being able to configure those items and have different shipping methods is extremely helpful for our customers. We've been able to give customers better shipping costs and ETAs.