Advanced Shipping Manager

Support is great and generally quick to reply. Burt and Dan are responsive to questions and getting platform set up.

Here is the drawback to this app with Shopify, if you set a free shipping threshold, say $35, and a customer purchases $35 worth of goods and then uses for example a 10% coupon code, the order net drops below the free shipping threshold and customer should pay shipping. ASM does not recognize the discount from Shopify so the app offers free shipping when it should not. They have a field where you can ignore coupons in the app, but does not work for Shopify and AMS says this due to how Shopify sends the info to them. There is a possible workaround they are looking into but not available yet. This is a big deal and can be costly, so hope it gets worked on soon, otherwise may need to look for another solution.

This has been the best, most flexible shipping app for my company. We ship nearly all our items in their own, unique shipping cartons. Each one has a different size and we have thousands of items. We need customers paying the correct rate for shipping, and this has been the only app that easily and consistently handles it. For us the crucial functionality this app provides is:
1. Ability to designate a product to ship in multi-box shipments and provide weights/dims for each box.
2. Ability to designate a product to "ship alone" so it is rated for it's own shipping label
3. Ability to have some shipping methods ignore dimensions in the shipping rate calculation.
4. Ability to add markups or designate free shipping at the product level.
Nothing else out there handles all of this. Additionally, support has been very helpful and even put in place some customizations for us since we have a few non-standard shipping rules.

The app works great! I have contacted support many times and Burt has been so helpful. If you are looking for a shipping rate solution I would highly recommend Advanced Shipping Manager.

This seems to work, but it required assistance.
It does NOT work if you use a MAC.

And, the reply time for assistance is more than 2 days and counting....

Awesome piece of software, even better phone support. Highly recommend this app if you need to install multiple shipping zones and carriers on your store. Totally takes the headache out of the task and it's super simple to use, too.

Really great support to help get shipping up and running on your website. Thoroughly impressed. Very responsive over the phone or email. So far a great app! Very nice features.

We've been using this app for about a year. Any issues or questions we've had have been quickly addressed by the support team. There does not seem to be a limit to the number of shipping rules you can have. The only thing I would advise to watch for is if you are using the app across multiple stores. If you have two stores open in separate tabs and then open the app in one store, all the shipping rules are copied over to the other store. We have separate shipping rules depending on the store, so we've taken great care to avoid this. Overall, I think the app works very well for our needs!

Amazing support experience -- Burt has been so responsive. He helped us diagnose an issue with our database and helped us correct it, same-day. Great app and great support team to work with.

This app did exactly what I was looking for and solved my shipping issues in every way. It is highly customizable and offer an easy to use interface while still giving you total control over every aspect of your shipping needs. The level of service offered and support is second to none and I highly recommend this product and stand behind the developers.

My business wouldn't be ale to function without ASM! Literally the best shipping app there is out there. Trust me I've tried them all. Not only that, but their customer service is second to none. If you have a store that has any sort of shipping rules, ASM is a must.