Advanced Shipping Manager

as a bicycle retailer, we have complex shipping rules and specific requirements but with ASM, it was easy to build out exactly what we needed.

This app has been helpful for our business. Support has been great! Quick problem solving and they have made customizations for our business.

Customer service is great - anytime we have issues, Burt and team are available to help us resolve. I will update review once we resolve current issue (that has nothing to do with this app, more so FedEX's inability to adjust to decimals in shipments)

This app is amazing! The customer support is outstanding! Easy set ups and best customer service. They respond quick and always have the answer to whatever question you are asking. I recommend this app 110%!

Update to my review, we signed up with this app in 2021 and honestly best app for managing your shipping needs. I had to come back to update the review to show I am still using it and loving it.

The customer service is great. We have multiple products that all needed a ton of customization options this app was able to handle it. Highly recommend.

This is an extremely useful app that is supported by truly great customer service. This system is quite intricate, enabling it to adapt to pretty much any scenario you may encounter. This app allowed us to provide much more accurate real-time courier rates than what we were able to obtain with the Shopify Plus courier rates, as well as implementing shipping markups based on item, order, and shipping destination. Would highly recommend to any Shopify merchant who needs real-time shipping rates and the ability to customize shipping options.

After searching for quite a while and trying other shipping apps, I couldn't find any that would solve the complex shipping issues I was having with my Shopify store. ASM dealt with all these issues and more & Burt has been extremely helpful with his advice. The only issue I have had is that the weights & preset shipping fees are based around those found in the US (I'm in Australia) so a little bit tricky trying to convert those, but otherwise a fantastic service.

We have used many shipping apps before, and we always have issues. Finally, after many trials and errors, we ended up using this app and was so happy with the number of features it has. It is a perfect fit for our website; I would recommend this app for any sites that need complex shipping rules.

I don't usually rave about an app.... But LOOK NO FURTHER! If you have anything from simple to complicated shipping (like we do) this app (and their team) is a lifesaver. (and expense saver!) We spent thousands for years on a 'custom shipping' software for our stores. It worked "ok" but always some issue here and there, plus the team was hard to get response from. When they wanted to raise rates AND issue a 'new improved' version there was nothing but problems and lost revenue. Found ASM and we're not looking back! It takes a second to figure out the settings but the team is great and will actually talk to you on the phone (old school user appreciates this). Thank you, ASM!
Trish - CEO
www.RollersDirect.com

Extremely satisfied with the product and the service. We were stuck in finding the right solution for our large and bulky inventory and this is exactly what we were looking for. App is ready to use and very well documented. I want to thank Burt, we were up and running within a few hours. Multi box works perfectly, per product shipping, advanced business rules and it supports freight.