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Lance at ASM was immediately available to walk me through the setup for a complex shipping rule. The team is always cordial, responsive, willing and ready to help! It's always a pleasure to work with them!
This app has helped our company tremendously. I was referred to Dan Rotem, with KingWebmaster months ago and our ecommerce site has increased sales over 190% from 2019. More importantly, is the continuous support and knowledge we gain from using their firm and this particular app. The team at KingWebmaster is always available, solve all our problems to include suggestions of alternate methods, and maintain a professionalism beyond the average. I highly recommend using the Advanced Shipping Manager app to any type of business using E-commerce. These people are passionate in what they do,
Great customer service. Burt was very helpful and took care of my request within minutes.
We had a complicated set of rules that was far beyond what Shopify can do, but Advanced Shipping Manager made it work. Setup was a little complicated, but Burt was very helpful and got us up and running.
Not only is the product flawless and works exactly as we expected, the level of support that we get is absolutely stellar.
If you’re looking for a shipping calculator that actually works correctly and has the expertise behind it to make sure he continues to work. This is the product you want.
ASM Solved all my shipping problems in less than 20 minutes. They have extremely helpful and knowledgeable staff aka Burt.
We use this app to generate drop ship shipping rates for big distro orders shipped directly from our factory. Since our factory and US warehouse are both in a different time zone we were not always able to provide rates in a prompt manner to our European customers. However, with this app we are able to provide drop ship rates live to our customers, just as if the order was shipping from our warehouse and without having to pick up the extra cost.
Recently, we decided to provide a second shipping carrier to our EU customers and needed to duplicate the weight brackets. I contacted Lance and he was able to help us duplicate the shipping rate and all we had to do was edit the pricing. This helped us save a lot of hours we would have spent doing it manually.
A few days later Lance contacted me to check everything was working properly and provided further advice with another shipping rate issue. Overall we are pretty happy with the app and the customer service.
A great app with tons of functionality and flexibility. We haven't exhausted its potential yet but have used it to customize shipping options for certain products and limit international shipping to countries where we cannot ship our products. Customer service is extremely prompt and helpful!
I admit to being intimidated by the pricing as a small business, and I think that is important to talk about here. But it has turned out to be MORE than worth it. The team is great and very helpful, and the program itself works wonders and is actually SAVING us money! It's wonderful, thank you King Webmaster for all the hard work.
The perfect app for our needs. Burt and the team provide quick and helpful support as we were onboarding and growing our operations. Thank you!