Advanced Shipping Rate Manager

I HAVE BEEN USING ADVANCED SHIPPING MANAGER FOR 5 YEARS AND GIVE THESE GIYS 5 STARS "ALWAYS ON POINT"!!!

We've been working with Burt since we installed the app and couldn't be more satisfied with the level of customer service. He's patient and willing to work with you to solve any issues. 10/10 would recommend.

This is a great inexpensive app that allows you to easily customize your shipping options. It was a snap to install and has been working perfectly for us since we've had our store live.

I don't usually rave about an app.... But LOOK NO FURTHER! If you have anything from simple to complicated shipping (like we do) this app (and their team) is a lifesaver. (and expense saver!) We spent thousands for years on a 'custom shipping' software for our stores. It worked "ok" but always some issue here and there, plus the team was hard to get response from. When they wanted to raise rates AND issue a 'new improved' version there was nothing but problems and lost revenue. Found ASM and we're not looking back! It takes a second to figure out the settings but the team is great and will actually talk to you on the phone (old school user appreciates this). Thank you, ASM!
Trish - CEO
www.RollersDirect.com

We were lucky to find this app. Very responsive, great communication professional and very knowledgeable.
He's always available if you need him for any questions. Resolved all my troubles, I would recommend them to everyone.

Excellent app which pays for itself tenfold through savings in shipping to remote regions which Shopify will not allow you to differentiate between here in the UK. Top class support - very impressed!

Customer service is outstanding. They are always willing to help and the response time is super fast. Burt helped us create a complex shipping table which is very much appreciated!

Advanced Shipping Manager is a great, GREAT APP! It provides me with tremendous flexibility in the choices I can give my customers and that results in happy, satisfied customers who get my products in their hands quicker and at what they know is a fair cost. The greatest strength to this app is without a doubt, the CUSTOMER SERVICE. ASM's developers are incredibly responsive and were able to help one of my newer people (who was just a novice with Shopify and API's) understand the API environment because they spent time working patiently with them. I would recommend ASM to anyone who wants to create a customized, user friendly shipping experience as part of their overall customer environment. I would recommend ASM to anyone who wants to create a customized, user friendly shipping experience as part of their overall customer environment. It will put a smile on your face and more importantly, on your customer's faces! Thank you Burt and Dan!

This app is very usable and this team has the BEST customer support because the people who created the app are the same ones helping you problem solve. There has not been a single issue that they have not been able to resolve for us. I highly recommend using them for your shipping needs!

This is a great shipping app that gives us extreme control over various shipping options, allows us to exclude certain shipping methods for individual products and allows us to require different products to ship by themselves. The support has proven to be extremely helpful time and again! Dan is super patient in explaining how everything worked and in assisting with duplicating shipping methods on his end to make things easier for us. He is also very helpful in devising ideas and methods for tricky shipping setups.

This app is super versatile and does everything we need it to. I was not the original set up man for our site so I came in a little blind to how it worked. I had a few questions and needed help, Lance was able to walk me through what i needed to change and update and provided screen shots as well to help out. He made it fast and easy to make the fixes and all is good now. Thank you!

Best on the market! Outstanding product and superior customer service, who go beyond to help. You won't be disappointed.

ASM has an easy-to-use layout, with the ability to customize detailed and compounded shipping methods. Best of all, the service is fantastic. Very helpful, responsive, and knowledgeable.

This app solved a lot of our shipping problems. Provides us flexibility to compete with companies much larger then us!

Lance at ASM was immediately available to walk me through the setup for a complex shipping rule. The team is always cordial, responsive, willing and ready to help! It's always a pleasure to work with them!

Great shipping App. It had everything we needed. Their Customer Service is also excellent.

No need to go any farther or look for a better shipping App. We have multiple stores through ASM and they are by far the best group of people to work with. If they don't have what you need they will customize your app to fit your needs. I went through multiple apps looking for a company that would work with me and these guys actually know what they are doing. We will use ASM with any store we open!!

My company has been using Advanced Shipping Manager for quite some time now, and to this day we have had no issues at all. The app works as expected and the support has been great.

Lance from Advanced Shipping Manager walked me through setting up ASM for my website every single step of the way. From an initial on-boarding call to 10-15 minute delay in e-mail responses he has really made me feel like support is actually supposed to feel like! I run a shopify site with a lot of complex shipping requirements; LTL from multiple different locations to the customer and he was ready with a solution for every question. I highly recommend this App and if you get a chance to work with Lance count your lucky stars!

Great app, great customer service. Always goes above and beyond to ensure our problems are resolved as soon as possible.

Great customer support
Great app

These guys know what they are doing, they are very attentive. They helped me with the initial set up and helped me tremendously when I had some issues.
I strongly recommend

Consider this an open warning to anyone thinking about using this app. A simple documentation error by ASM cost us about $1,000 in revenue during our first 45 days using their app.

Despite the fact that they "guarantee the ROI of their app," they never responded or acknowledged our multiple requests for them to consider waiving their fees.

The ASM team earned this review by ignoring support requests and costing us a significant amount of money.

this is going to be such a good review its going to sound fake. its not. my website is www.medstockusa.com and i must say i couldnt have done it without this app and burt. the helpfuness went above and beyond. just completely great company. thanks burt!!!

We have a unique shipping setup on our store due to overseas manufacturers and dropship suppliers. Basically, if you have very specific needs when it comes to shipping rates based on origin or destination, this is the app for you to use. The app interfaces nicely with Shopify and connects to the shipping functionality natively, allowing you to work on the custom shipping setup on a custom back-end built by ASM. The developer I work with - Burt- is one of the coolest dev's I've ever had the chance to work with and he not only helped us get everything setup, but also helped me learn how to do some things on my own as well. He's always available via email or phone and will help resolve any issue in no time.

Let's be honest, Shopify is great but it isn't the most robust tool when it comes to custom, very-specific needs. Tools like ASM exist to add functionality that Shopify devs will NEVER add because there isn't enough of a demand usually. However some of us want to use Shopify for it's benefits, while still being able to do what we need to do - that's where apps like ASM come in, and they are truly invaluable for this reason.

Great app! Does exactly what I need. The team was super helpful and were always available whenever I ran into issues. Highly recommend!

I am giving 5 stars for the service provided by Burt and Dan. I started a multivendor marketplace between China and Australia which required Sea and Air deliveries. Burt provided all the technical support for over 10 months adjusting the data input as things changed. Calls between the US and Australia was not an issue for him. Thanks for the excellent service and support over the last 10 months and looking forward to more of the same. *****

This is also a shout out for Burt Joseph, who has been amazing, helpful, dedicated and beyond supportive. The experience with Advanced Shipping Manager, and Burt, has been clutch support for our project and shipping needs. I wish every application would conduct their business this way! Efficient, responsive, I highly recommend Advanced Shipping Manager and the team behind them!

The KingWebmaster team was able to set up a number of custom shipping rules for us to account for our specific shipping needs. Support was very responsive and able to resolve any issues we encountered.

Overall I have been very happy with this app. I have it on two stores now. Once you get it set up it works really well without downtime! Support is excellent! Thank you!

Advanced Shipping Manager is a must have app. It's easy to use and is very powerful. We can't live without it. We had it on our Yahoo stores, then when we migrated, on our Shopify stores. We were thrilled it was available on Shopify. We have worked with King Webmaster for a very long time, over a decade. We can't say enough about Dan and the team. They are top notch. Thanks Dan and KingWeb team for everything!

Advanced Shipping Manager was exactly what our business needed! We had to limit certain products to certain locations and ensure air shipping was only offered for particular products. This app was easy to use and understand. Support was extremely quick and helpful. Couldn't be more pleased with this app.

Very helpful help and outstanding customer support. Burt in particular goes above and beyond to help out customers.. I remember he stayed beyond work hours on a Friday before a long weekend to help me out with a shipping solution. Must-have app if you want real-time carrier rates and on-call help.
(https://pantryperks.com)

This is an extremely useful app that is supported by truly great customer service. This system is quite intricate, enabling it to adapt to pretty much any scenario you may encounter. This app allowed us to provide much more accurate real-time courier rates than what we were able to obtain with the Shopify Plus courier rates, as well as implementing shipping markups based on item, order, and shipping destination. Would highly recommend to any Shopify merchant who needs real-time shipping rates and the ability to customize shipping options.

I really recommend everyone to try this app out. It really makes the impossible Possible. I ship from two different origins using so many different shipping scenarios (basic , real time calculation, flat rate table) as both free and expedited shipments.

these are really complex scenarios especially when a customer orders two different items from two different origins while one is shipped using real time calculation and the other is based on a flat rate table.

Burt from support department did a great job to get around with these scenarios and making all shipping options and methods possible in the ASM server.

Advanced Shipping Manager has been able to accomplish all of the complicated shipping scenarios that we have thrown at them. It is by far the best application for being able to create ship settings by individual product. We have a complicated product line and endless shipping scenarios. Customer service has been fabulous. I have complete confidence that Burt will be able to help with any customization that I request of him. He is very helpful and knowledgeable. Thanks ASM and Thanks Burt!

Really could do with some dedicated support in order to get this setup.

I signed up for this module based on all the reviews but have never really been able to work out how to get this working.

I had someone set one part of this up for me after which I really don't know what to do.

Thanks for prompting me to review - If you could get in touch with me about this before I give up and cancel

First off, I will say that the customer support we've received from this app is unparalleled. We had been researching a more custom shipping app for a while now and Burt walked us through the pre-purchase consultation, post-purchase implementation, and fine-tuning of our shipping system.

Our company does not use or need the real-time rates feature, so I'm unable to review that part, but we were able to accomplish 98% of our ideal shipping calculation system using this app.

As a home retailer we have a very unique shipping model, in that we wanted our accessory items to calculate shipment by weight but our furniture items to calculate shipment by order value and destination region while not charging shipping for accessories if a furniture item was in the cart. It's a lot of "if", "and" and "but" conditionals that we were able to make happen thanks to this app.

Awesome Product! This does EXACTLY what we were looking for. I wish I discovered it a LONG time ago. Not only does the product handle the different issues we have with weight and shipping and box quantities, the SUPPORT IS SUPERIOR to anything else I've used in the past. This is a MUST HAVE app if you want to get your shipping dialed in. I am very pleased and its completely worth the monthly cost.

So we probably have one of the more complicated shipping problems. Thirty unique warehouses in Canada and the US. People buying items from the two countries. All we can say is that Burt needs a statue in his town in Florida. This man is amazing and beyond patient. I think most of the reviews talk about Burt but until you spend the time on the phone with like we did, you have no idea how amazing he is.

Thanks for everything Burt!

Mike & Patrick

This is the shipping app that we have been in need of! We have an online shop with about 600 SKUs and quickly realized that shipping, and charging for shipping, can be very complex. This app allows us to configure shipping rates per piece, so that we can charge appropriately. Also, the customer service has been outstanding.

I have nothing but good things to say about this app. It is not cheap but I could not find any other way to get my shipping the way I needed it on my site. Without Advanced Shipping Manager I wouldn't even been able to use Shopify at all.

It did take a lot of work to get setup but I have over a 100 custom box sizes and Advanced Shipping Manager made it possible. I worked with Burt and I have nothing but good things to say about him as well.

Thanks Advanced Shipping Manager!

Advanced Shipping Manager really saved us a lot of time and $$ to implement the different shipping rates for each of our drop-shippers. It's definitely money well spent!

But the best part of is the AMAZING CUSTOMER SERVICE - set-up SUPPORT - RAPID RESPONSE to critical issues - and all around general HAND-HOLDING we needed to get our shipping to work without losing money on sales.

Dan and Burt really know how to help a small business become successful!

Definitely an awesome service. We've been having an issue integrating UPS for over a month now before getting ASM. The issue was with Shopify's default UPS Carrier Calculated Rates plugin, it wasn't recognising our shipping from address in the Dominican Republic. The ASM team got to work immediately and in the span of a week we has resolved our issue with UPS and also integrating FedEx.

I highly recommend this plugin for anyone, not just for it's great functionality but for the dedicated level of support from King Web Master. They really extend the arm in helping you solve issues regarding shipping :)

Advanced Shipping Manager has such great functionality that it isn't entirely intuitive from the start. BUT... don't let that stop you. The team is INCREDIBLY supportive and will help every step of the way. There's not much it can't do once you get the hang of it. Worth every penny.

We have a complex multi-vendor drop ship model for our store. Advanced Shipping Manager was recommended to us by our Shopify account manager and was really the solution we needed to solve our drop ship challenges. The system is easy to use and training was exceptional. Very friendly service and willing to help with our questions. If you are going to be using drop shippers from different zip codes from across the US, this app is a must for your shipping needs.

Great app, great people, awesome customer service!!! Burt and team, you guys rock!!!

Awesome piece of software, even better phone support. Highly recommend this app if you need to install multiple shipping zones and carriers on your store. Totally takes the headache out of the task and it's super simple to use, too.

The customer service is great. We have multiple products that all needed a ton of customization options this app was able to handle it. Highly recommend.

My experience with Burt was superb. He walked me through every step of the activation to ensure all systems were go. Subsequent to the activation, he's been readily available to answer any questions. Moreover, he went above and beyond to help me resolve some issues on UPS's end. Burt and his technology have made my life significantly easier!

My experience with Advanced Shipping Manager has been stellar! I have dealt with 20 or so apps while configuring my store and all but about 5 have been nightmares, so finding ASM to help me with one of my final projects before opening was a blessing! They have excellent customer service and although set up is a little tough, they provide tons of resources to help guide you through it. Definitely recommend this app!