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If you have complicated shipping needs, there is no better option for you. Period. Their team will work with you one-on-one to solve problems, do custom coding quickly, and take time to trouble shoot any issues. Great experience!
We've been using Advanced Shipping Manager for almost 3 years now in our US store and we recently deployed it in our Europe store. When we first signed up with Shopify 3 years ago we were shocked to find out how basic and limited Shopify's built in shipping quote engine was. We have thousands of products all with different sizes and weights, and many of our products are measured by the carriers using dimensional weight instead of actual weight. Shopify's built in shipping quote system only works on product weight (not box dimensions) so it is absolutely useless in this day and age when dimensional weight determines the shipping cost. Thankfully we found Advanced Shipping Manager (ASM) which provides full functionally for all shipping parameters including dimensional weight. ASM is simple to setup, easy to maintain and offers the core features needed by most small to medium sized businesses. They even have more advanced features like customs and duties calculations and estimated delivery times as optional add on features. To tie everything together they have an excellent support staff who responds quickly and can solve any issue. We highly recommend this solution to other store owners.
Mark Goetze - Motion RC
We use this app to restrict shipping options for specific product variants. It's not the most modern looking or user friendly interface, but you know what, it does the job better than any other app we tested, and their support has been one of, if not the most responsive I've experienced.
Advanced Shipping Manager has great features to handle shipping on your store. They even create customized features if needed. Customer Service is great and fast.
Just what we needed! Burt was amazing, responsive, and incredibly helpful getting ASM setup and working as we hoped. Very pleased with Burt/ASM, has everything we could ask for and more to integrate with our cart.
This is the shipping app that we have been in need of! We have an online shop with about 600 SKUs and quickly realized that shipping, and charging for shipping, can be very complex. This app allows us to configure shipping rates per piece, so that we can charge appropriately. Also, the customer service has been outstanding.
I'm extremely happy with the customer service that I have received to get our freight integration up and running. They really go the extra mile to answer all questions and assist with any problems you might have. Great app!
It's rare to find a company with customer service of this quality. I've been dealing with Bert specifically and he's been amazing. This app has made a huge difference for our operations.
I have been an Advanced Shipping Manager customer for years with my previous Yahoo store and now with my Shopify store.
I will admit that it was more user friendly with my Yahoo store, everything was automated and I really didn't have to do anything once everything was initially set up.
It's much more cumbersome to use with Shopify as I have to complete a couple of steps each time I add a new product but it's still an awesome program.
I would recommend it to anyone but especially anyone who needs to set up more than one method of shipping. It's extremely customized to work with as many different shipping methods one might need and Burt is awesome. He knows his stuff and can always help me out.
I would love to see FREE weekend support. That would be great.
The customer support team is incredibly responsive and great to work with. Our store has a lot of unique shipping rules and ASM has patiently worked with us to figure out the best way to handle. They are the only company we have found with such customization.