Recenzje (20)

Ogólna ocena
3,9
Liczba recenzji z daną oceną
  • 75% ocen to oceny z 5 gwiazdkami
  • 15% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 10% ocen to oceny z 1 gwiazdkami
Edytowano 17 wrzesień 2021

I was having some difficulties with the initial set-up of the app on my store. I messaged them and they were able to help right away. Top notch customer service!

Bare Fox Beauty
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
20 grudzień 2022

tested many apps but was something with everything. Or no separate registration form or high monthly amounts.
This app is suitable for a small entrepreneur with potential and the support (mail issues) were quickly resolved!!

toet.store
Holandia
4 miesiące korzystania z aplikacji
7 sierpień 2021

Has worked a charm for creating a simple and cost effective B2B wholesale solution. The team assisted in getting the app working with my custom theme and even made some little tweaks that I recommended to better the product. Good product, good customer service.

Erin Gymnastics - North America
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
23 listopad 2022

There were a few glitches and perhaps the integration with Shopify is not as elegant as it could be but it does the job and the team have been very helpful in getting the app set up.

Salvx Skin Comfort
Wielka Brytania
Ponad rok korzystania z aplikacji
Edytowano 16 czerwiec 2021

The product is great, it works very good! The product is working properly as it is described. The configuration is easy and simple to make and the support attention is from another world, actually great. Thanks to the developers of this app!

ProFemme
Meksyk
Około miesiąca korzystania z aplikacji
Edytowano 2 luty 2023

The user effects are okay, but not fully satisfy my need at present. But the service team is good. They can solve my problem in time.

PRETTYGARDEN
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
13 kwiecień 2023

so far so good. easy to set-up, quick response from support. Only thing is, the wholesale form loading is really slow

TinapaIsLife
Filipiny
3 miesiące korzystania z aplikacji
Edytowano 1 czerwiec 2021

At first, there were a few hiccups, but after reaching out to their support team, we worked together to find a solution that worked for everyone. Thanks so much for your fast response and willingness to do some editing for us!

The Wardrobe Collection Company
Stany Zjednoczone
1 dzień korzystania z aplikacji
17 kwiecień 2021

I used the app for setting up for wholesale customers, I found the support was very good and worked with me to fix any issues, I can recommend this app highly.

Three Trees Fibre Crafts
Australia
Około 19 godzin korzystania z aplikacji
8 grudzień 2021

I downloaded this app 3 days ago. This is by far the worst app I have ever downloaded on the shopify app store because:
- the instructions are beyond unclear. It seems like the perfect app on the app store but in reality the functions don't work and setting them up is very confusing
- the support is off on vacation or something... I have emailed their support multiple times every day for help and I haven't received one response. Very confused about this since every review on this app is 5 stars and mentions immediate support... I am writing this review to save anyone the hassle of downloading a poor app that will cost you more time than it will save you. I am also hoping the app will see this and finally respond to our emails as their app code is still installed on our store and is causing errors so this is a very urgent issue we need resolved..

DezLin Retail
Stany Zjednoczone
7 dni korzystania z aplikacji
Shine Dezign Infonet odpowiedział(a) 13 grudzień 2021

Thank you for your feedback.

I would like to answer your concerns/feedback in points below:

1 - Regarding the emails, there seems to be some miss-communication over here as we have not received your e-mails before 8th of December (the time you shared your feedback here). Your first email was received on 8th December at around 1:00 AM in the morning to which we replied instantly (around 2:00 AM). Prior to this, we didn't receive any email from your end.
With all due respect, We do have other apps as well and we provide responses within 4 to 8 hours of maximum gap and we also responded on time in this case as well.

2 - For app setup, we have very clear app instructions with video tutorials in the help section. All themes have different structure, so sometimes, the functionalities doesn't work for which we have also made the developers settings in the app where you can add to your theme specific settings.

However, we always assist our clients in case if they face any sort of challenges.

3 - There is an "Uninstall" button in the app and also a note in-app providing the instructions on how to uninstall the app, which is also very easy.
In addition, you may contact our customer support anytime to remove the codes manually and there is no need to hire someone else to remove it as they might not know the codes that were added into the themes.

4 - We did also fix the issues that you faced and had a great discussion with the owner of the store but something clashed with the developer which we are not aware of and got a bad review.
 But yes, we apologies if you have faced any problems and would like to help if any issue/problem is still left.