Anmeldelser (170)

Samlet bedømmelse
4,4
Antal pr. bedømmelsesniveau
  • 84 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 11 % af bedømmelserne er på 1 stjerner
23. oktober 2024

I have had amazing, exceptional results with Adwisely Facebook and Google Ads. I wasn't sure what I expected as I've heard not-so-good things about Google AI/Smart Campaigns but I am very glad I spoke with Yaro from the Adwisely team because his suggestion to use their Google AI/Smart Campaigns has been a great benefit to my business, thank you Yaro, thank you Adwisely. I am honestly so happy I decided to work with you guys, now I can put that extra time working on my ads, into uploading products and growing my business, once again, thank you Adwisely Team, and thank you Yaro!

Mini Split Systems Direct
USA
6 måneder bruger appen
25. september 2025

I can’t say enough good things about Adwisely and their amazing team. My experience has been nothing but positive, and Valerie has gone above and beyond to support us since we rejoined after a brief business pause. Even while we’ve been dealing with Facebook Business account access issues, they’ve stayed in daily contact and provided effective workarounds. We’ve already seen excellent results and are excited for a long-term partnership. Highly recommend!

Sunglass Sanctuary
USA
2 måneder bruger appen
Ad Intelligence INC (Adwisely) svarede 26. september 2025

Thank you so much for the kind words! We’re glad you’re happy with the support, and we can’t wait to keep growing together. 🚀 Our team is always committed to making sure everything is set up properly so you get the best possible results.

8. maj 2025

We’ve been working with Adwisely for a little over a month, and although it’s still early, the experience so far has been very positive. The onboarding was smooth, and the team has shown great dedication and care from the start.

A special thanks to Yaro and Valerie for their personal attention and professional support. They’ve been responsive, thoughtful, and really invested in helping us move in the right direction. We're optimistic about what's ahead and happy with how things have started.

Shukha Online Store
Israel
Cirka en måned bruger appen
Ad Intelligence INC (Adwisely) svarede 10. maj 2025

Thank you for the kind words! We’re glad to hear that your experience has started on a positive note. Our team is committed to supporting your ongoing success, and we’ll make sure Yaro and Valerie know how much their efforts are appreciated. Looking forward to achieving great results together! 😊

6. juli 2023

We are only a few weeks in, but we are already having a superior experience with this app and the AdWisely team than we had with our digital ad agency. Paul and Yaro have been very helpful and straightforward, and we are seeing great results so far. These guys are quite knowledgeable and professional. Highly recommend!

MZ Made
USA
Cirka en måned bruger appen
14. oktober 2025

I normally don’t leave reviews, but this experience was unacceptable.

After installing Adwisely on my Shopify store, I personally paused my Google Ads campaign — only to find out later that someone from their team manually reactivated it without my consent. This resulted in unauthorized ad spend charged to my account.

When I confronted them, the Adwisely representative admitted in writing that he restarted my campaign “to allow it to continue learning,” despite me never granting permission. Their own chatbot even confirmed this violates their own policy.

While I did eventually receive a refund for the unauthorized charge, the company refused to offer any further remedy or accountability for the breach of trust.

I run a professional e-commerce business, and having a marketing app make unilateral decisions with my ad budget is completely unacceptable. I’d caution other business owners to think carefully before granting Adwisely access to your advertising accounts.

Unauthorized actions on client accounts are not acceptable—refund or not.

Beyoutiful Wandz
USA
20 dage bruger appen
Ad Intelligence INC (Adwisely) svarede 15. oktober 2025

We’re sorry this experience left you frustrated — your feedback is valid, and we’ve taken it seriously. Our ad expert resumed the campaign believing it was paused by mistake (which can happen automatically in Google Ads) to protect its learning phase and performance. We issued a full refund for the overspend and improved our internal process to ensure clearer communication moving forward.

We genuinely tried to resolve the situation fairly. When a request for a full year of free service was made, we explained it wasn’t possible within our business model — and we regret that this led to further disappointment.

Our only goal was to help your ads perform better and support your business growth, never to act without care or transparency.

— The Adwisely Team

18. januar 2024

Totally disappointed. I spent a good chunk of money and got very little in return. They seemed to try to point the finger towards me each time when it wasn't performing the results it should have asking me to make small changes each time in hopes that it would help boost sales. Waste of time and money.

Fake Tattoos
USA
30 dage bruger appen
Ad Intelligence INC (Adwisely) svarede 20. januar 2024

Dear Jeff,
We understand that you were disappointed with the results of your Adwisely campaigns. In your case, we initially implemented a basic Ads strategy. However, after careful analysis, we determined that a more tailored approach was necessary to achieve the desired results.

To this end, we engaged our in-house Ad Experts to develop a custom strategy specifically tailored to your unique needs. This strategy included several recommendations to do on your end.

We understand that you may have felt like we were asking you to make “small changes” in response to the disappointing results. However, it’s important to note that these changes were crucial to implementing the tailored strategy successfully.

29. juli 2021

This app has taken the guesswork out of retargeting. I get emails all the time asking how I do such a good job making my brand appear everywhere! Easy to install and personal service.

Eco Living Club
Canada
Cirka 5 år bruger appen
Ad Intelligence INC (Adwisely) svarede 30. juli 2021

Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.

Redigeret 24. september 2021

Don't download this app. I've been a user for 3-4years but honestly, they will rob you at any occasion they can find. I'm so disappointed in it and their support team the past year. They used to be great, that's for sure. And they still reply fast, but regarding the app itself... twice they run ads without my permission on my account. My ads were inactive but they run them anyway on their end, I don't know how, then they charged me 249$/month for exceeding the 1k $ limit of the previous plan. They passed me to the higher plan without me noticing anything nor being notified by email. When you try to launch a store, you have so many things to think of and even if I could pay 49$/month, I couldn't pay 249$. I spent hours arguing with them and it's only when I threatened them to leave a bad review that they agreed to refund me. So I didn't at that time. But today I noticed they again passed my account to the higher plan (249$ instead of 49$). Their dashboard is in € but they calculate in $. So I guess with EUR/$ fluctuation, my account ended up spending more than the plan's limit au 1k $ . Again, I was not notified and they have been charging me 249$ for 11 months!!! For exceeded the plan's ads spend limit by 2,5$/day... 80$ a month... they charged me 200$ extra... So not worth it. I recognize I should have been more careful, but I never though they could be so dishonest about this. We, sellers have so many things to do too, we can't always check every single details, especially when their charges are one line in the whole shopify monthly bill or cycle bills. It's so unclear. It's not like you receive they unique bill in your mailbox and can easily notice something is wrong... I'll never see my 2200$ again, they don't want to proceed to any refund or even partial refund even though they recognized their pricing was confusing. I'm sorry but even though I was a user for 3-4 years, I will be looking for another retargeting App.

Les Petits Imprimés
Estland
Næsten 4 år bruger appen
Ad Intelligence INC (Adwisely) svarede 1. oktober 2021

Thank you for your feedback!

You are absolutely right. We can - and will - do a better job explaining our Billing to current and future customers.

We will work on:
- setting up email notifications about the upcoming change of the billing plan - currently, this info can only be found in Billing plan block of your RetargetApp Account settings.
- adding information for people whose Ad Account currency is not USD as RetargetApp fee is charged in USD only.
- rephrasing and improving the description of our Billing that сan be found in our Help Center (https://help.retargetapp.com/en/articles/900414-what-s-the-cost-of-retargetapp) and Terms of Service (https://help.retargetapp.com/en/articles/900431-terms-of-service)

RetargetApp was proud to run highly efficient online ads for Les Petits Imprimés - and we want to keep bringing you more sales.

Please, check your inbox for the details on a special offer we’ve prepared for you.

Your feedback is highly appreciated as it helps us become better.

Best regards,
Alina Andros
Lead Account Manager @ RetargetApp

1. november 2019

The app is working well so far. We are very pleased with the results so far! Keep up the great work guys!

Stag Design
Storbritannien
Næsten 4 år bruger appen
Ad Intelligence INC (Adwisely) svarede 8. november 2019

Thank you for sharing this! We are always happy to celebrate the achievements of our users! 😃

5. august 2019

I used the old version of retarget app for a long time on our site. It worked smoothly and was well worth it. But the new version has been charging us more in ad spend and lowering our ROI dramatically. Facebook is now hitting the full budget each day where before changing it only needed a fraction of it to get results. I believe this is due to the campaigns all resetting which I was assured wouldn't happen. But all the historical data is gone and created new campaign in facebook. With any luck the facebook campaign will optimize over time and improve ROI but I was told that historical data wouldn't be lost which is very disappointing. The way the app is set up now anybody could just use facebook business manager directly and avoid paying a monthly fee to retargetapp. All they are doing now is just automating a retargeting campaign that anybody could set up in 10 minutes with a google search. I'd be surprised if you couldn't reach out to facebook support to set it up for you for free and save a monthly app fee. Ad spend all goes to facebook anyway.

Yoder Leather Company
USA
Mere end 3 år bruger appen